{"id":2123625,"url":"https://alion.io/job/red-global-workplace-operations-engineer","title":"Workplace Operations Engineer","company":{"id":4187479,"name":"Red Global","domain":"redglobal.mx","url":"https://alion.io/company/red-global","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-07T13:00:17Z","employer_posted_date":null,"last_verified_at":"2026-10-07T13:00:17Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"We are looking for a proactive Workplace Services Engineer.\n\nResponsibilities:\nManage and maintain the enterprise endpoint environment (Windows, iOS, Android; macOS is a plus) using Microsoft Intune.\n\nConfigure and optimize device configuration profiles, compliance policies, and enrollment workflows alongside L3 engineers.\n\nPlan and execute regular patching cycles for operating systems and business applications across all managed endpoints.\n\nMonitor vulnerability reports, ensure compliance reporting, and coordinate timely remediation in line with corporate security standards.\n\nPackage, test, and deploy business applications using standard enterprise tooling and scripting.\n\nMaintain the corporate application catalogue and oversee the end-to-end software lifecycle.\n\nResolve escalated 2nd-line incidents requiring backend administrative access, in-depth troubleshooting, and root cause analysis.\n\nMaintain accurate technical documentation of configurations, operational procedures, and known error databases (ITIL-aligned).\n\nSkills Required:\nProven experience in a 2nd-line IT operations, workplace engineering, or modern systems administration role.\n\nHands-on expertise with Microsoft Intune / Endpoint Manager for mobile and desktop device management (MDM/MAM).\n\nPractical experience in OS/application patch management, vulnerability remediation, and application packaging/deployment.\n\nSolid familiarity with multi-OS environments (Windows, iOS, Android; 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