{"id":2111454,"url":"https://alion.io/job/reddit-senior-program-manager-business-process-transformation","title":"Senior Program Manager, Business Process Transformation","company":{"id":16,"name":"Reddit","domain":"reddit.com","url":"https://alion.io/company/reddit","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":27,"ghost_share":0,"stale_share":0.63,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States","New York, United States","San Francisco, United States","Los Angeles, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":154700,"max":216600,"currency":"USD","period":"year","gross":null,"usd_annual":216600},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-06-16T16:28:51Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-01T21:56:45Z","board_verified":true,"closed_at":null,"days_open":138,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":138},"description":"Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.\nWe’re looking for a strategic operator and program manager to join the GTM Excellence team within Reddit’s GTM Strategy & Operations organization. GTM Excellence is responsible for transforming and scaling sales processes, policies, and programs to reduce friction in the sales cycle, drive systemic consistency, and increase seller productivity.\nIn this role, you will help shape how Reddit scales. You will own ambiguous, high-impact opportunities, turn them into clear recommendations, and lead the work from idea to execution. The right candidate brings strong judgment, a clear point of view on how Reddit should evolve its operations, and the ability to work across teams to drive change. This is a high-visibility role at the center of the Global Sales Organization’s operational excellence strategy, focused on building the systems and processes that maximize customer-facing time and create a seamless experience for Reddit advertisers.\nThis role is required to be based in person in Chicago, New York, San Francisco, or Los Angeles. \nResponsibilities:\nDiagnose and prioritize business problems: Break down ambiguous, high-impact opportunities into clear problem statements, develop hypotheses, drive analysis, and identify the highest-impact opportunities to improve how Reddit operates.\nDecipher stakeholder feedback: Collect and translate feedback from a large group of stakeholders into clear, actionable business requirements.\nDesign scalable processes and operating models: Evaluate how work gets done today, identify friction points and root causes, and design simpler, more standardized processes, policies, and ways of working that improve seller productivity and the advertiser experience.\nDevelop policies and governance frameworks: Create clear, scalable policies and governance models that support consistent execution. Define guardrails, monitor adherence and effectiveness, and regularly review and update policies as business needs evolve.\nDevelop recommendations and decision-ready materials: Turn analysis into clear recommendations, tradeoffs, and action plans. Create high-quality presentations, documents, and other deliverables that support executive discussion, decision-making, and alignment.\nDrive cross-functional alignment: Partner with stakeholders across Sales, Central Operations, Revenue Strategy & Ops, Enablement, Product Marketing, Product, Engineering, Finance, and Legal to gather input, pressure test ideas, align on the path forward, and accelerate execution.\nLead implementation and champion change: Own work from idea to execution, including rollout planning, stakeholder communication, training, and adoption. Be willing to wear multiple hats across strategy development, project management, and execution to move the work forward.\nMeasure impact and continuously improve: Define success metrics, track results, gather feedback, and refine processes over time. Establish governance and guardrails where needed to drive consistency without adding unnecessary complexity.\nRequired Qualifications:\n5+ years of experience in strategic program management, business process transformation, business operations, consulting, or a related field.\nProven ability to operate in ambiguity and independently structure complex problems into clear recommendations and action plans.\nStrong strategic thinking and analytical problem-solving skills, with the ability to diagnose root causes and evaluate tradeoffs.\nDemonstrated experience designing and implementing standardized, scalable processes that improve operational efficiency and end-user experience.\nStrong executive communication and stakeholder management skills, with a track record of influencing cross-functional partners and driving alignment.\nExperience leading change across cross-functional teams, from initial problem framing through implementation and adoption.\nAbility to balance strategic thinking with hands-on execution; this role requires an owner, not a coordinator.\nPreferred Qualifications:\nExperience in digital advertising.\nExperience working in fast-moving, resource-constrained environments where judgment, prioritization, and initiative are critical.\nFamiliarity with sales tools and technology that improve seller efficiency and productivity, including workflow automation and AI-enabled ways of working.\nBackground in consulting, strategy, or transformation roles, ideally with experience operating in-house after consulting.\nBenefits:\nComprehensive Health benefits\n401k Matching\nWorkspace benefits for your home office\nPersonal & Professional development funds\nFamily Planning Support\nFlexible Vacation (please use them!) & Reddit Global Days Off\n4+ months paid Parental Leave\nPaid Volunteer time off\nPay Transparency:\nThis job posting may span more than one career level.\nIn addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.\nTo provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.\nThe base salary range for this position is:\n$154,700—$216,600 USD\nIn select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.\nDuring the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.\nReddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. 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