{"id":3416904,"url":"https://alion.io/job/redeemer-university-custodial-supervisor","title":"Custodial Supervisor","company":{"id":1051375,"name":"Redeemer University","domain":"redeemer.ca","url":"https://alion.io/company/redeemer-ca","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ancaster, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":89000,"period":"year","method":"role_country_seniority_unknown","sample_n":1212},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-28T19:43:43Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-04T17:22:48Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"The Position:\nReporting to the Director, Campus Services, the Custodial Supervisor is responsible for directing custodial and housekeeping full-time staff and part-time casual student employees who clean, maintain, and prepare University buildings and residences to meet stakeholder needs during the academic year (Sept - Apr) and conference and event season (May - Aug).\nShift Hours -between 8:30am - 4:30pm(37.5hrs/week)\nReplacement / New- Replacement Role\nResponsibilities:\n1. Custodial Operations and Staff Supervision\nOrganizes, supervises, trains, and participates in custodial operations across University facilities, including classrooms, offices, auditoriums, washrooms, athletic areas, and common areas.\nSupervises and monitors staff to ensure cleaning, maintenance, stocking, and event set-ups meet established standards and schedules. Oversees weekday operations across two shifts (8:00 a.m.-4:00 p.m. and 4:00 p.m.-12:00 a.m.).\nSupervises and approves payroll and timesheets for five full-time staff, including four Custodial Staff and one Housekeeping Supervisor, and 18-25 casual student staff.\nConducts interviews, recommends full-time hiring decisions to the Director of Campus Services, and interviews and hires student workers throughout the year.\nCoordinates staffing for Saturday and occasional Sunday cleaning and event set-ups, provides work instructions, and responds to occasional evening and weekend calls to clarify expectations, resolve issues, and provide guidance.\n2. Scheduling, Work Orders, and Event Coordination\nPrepares staffing schedules within the approved budget and recommends adjustments to maintain service standards and meet operational requirements.\nReviews and coordinates work orders for special event cleaning, classroom and furniture set-ups, and campus accommodation requirements; assigns tasks and communicates expectations to staff.\nCollaborates with Event Planners to clarify requirements and recommend set-up adjustments to ensure successful service delivery and client satisfaction.\nCoordinates and participates in moving student, office, and common-area furniture in collaboration with Campus Services.\n3. Housekeeping and Conference Services\nOversees campus housekeeping operations, provides direction to the Housekeeping Supervisor, and supports staffing during peak periods and heavy workloads.\nReviews President’s House and residence bookings and monitors conferencing software to plan and coordinate housekeeping services and accommodate changing workloads during the conference season.\nArranges, in consultation with the Director of Campus Services, contracted services for major facility and residence clean-ups, residence porch power washing, window cleaning, garbage collection and recycling, and commercial laundry facilities.\n4. Equipment, Supplies, and Inventory Management\nMaintains specialized cleaning equipment, including commercial vacuums, floor scrubbers, carpet cleaners, and sweepers; arranges minor repairs and servicing and trains staff in proper equipment use.\nIdentifies custodial equipment needs and submits recommendations for capital planning.\nPurchases and maintains inventory of custodial supplies while monitoring expenditures.\nWorks with the Housekeeping Supervisor to maintain inventory of student residence furnishings, appliances, and housekeeping supplies.\nCoordinates with the Director of Campus Services to plan advance purchases of conference accommodation supplies, ensuring readiness for the academic year and conference season.\nReviews custodial purchase invoices, codes supporting documentation, and submits quotes and receipts to the Director of Campus Services for final approval.\n5. Computer Applications and Technology\nDemonstrates proficiency in required computer applications, including inclusive applications, Microsoft Office, Excel, and Outlook, and willingness to learn new software, including Kinetic hoteling software and other relevant systems.\nPreferred Skills and Attributes:\nAvailable for occasional work during the evenings and weekends and/or taking some phone calls in the evening or weekends.\nAbility to work cooperatively at all levels, exercising tact and diplomacy. \nMust be able to clearly train and instruct staff and students on tasks to be performed. \nIncumbent must have the versatility to oversee all custodial/housekeeping duties while being extremely organized and able to multi-task. \nMust be able to anticipate problems and conflicts and come up with good solutions.\nTactful and sensitive manner to ensure long-term client retention and university reputation.\nOther Requirements:\nUnderstanding of Redeemer University (Mission, Values, and Reformed Christian identity)\nEducation/Training:\n5+years of experience in cleaning, housekeeping, and/or custodial work. ii) 3 years of supervisory experience, with the ability to motivate staff and maintain high standards.\n3+ years of experience using commercial cleaning equipment.\nFully competent in Microsoft Office and familiar with database software. \nPosition Reports to: Director, Campus Services\nExpected Start Date: December 2026\nSalary Range -\n$55,965 - 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