{"id":838192,"url":"https://alion.io/job/redialbpo-human-resources-coordinator","title":"Human Resources Coordinator","company":{"id":695622,"name":"Redial BPO","domain":"redialbpo.com","url":"https://alion.io/company/redialbpo","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zaragoza, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":42000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2596},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-06-22T15:36:28Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-22T09:58:14Z","board_verified":true,"closed_at":null,"days_open":121,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":121},"description":"Human Resources Coordinator\nSite: Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C.\nModality: On site/In-Office\nObjective: Responsible for ensuring the daily oversight of the HR Department, under active supervision, supporting team members in their development to provide high-performance, high-quality service.\nSpecific functions:\nEnsure compliance with sensitive processes, including the maintenance of the HRIS (Human Resources Information System), including, but not limited to, payroll, social security, control files, form updates, and historical data.\nReceive and respond to employee escalations related to personnel management, anonymous complaints, workplace climate issues, and internal communications.\nMonitor and adhere to the HR department's agenda regarding activities, events, training, system updates and improvements, implementation of forms and files, internal communications, etc.\nServe as the point of contact for providing requested information, including, but not limited to, key performance indicators (KPIs), employee records, data analysis, evidence for internal investigations, and monitoring of communication channels and chains of command.\nActively support the HR Manager in implementing changes within the department, reviewing NPS surveys and other mechanisms to identify areas for improvement in HR services.\nAbility to cover for any absent team member if needed.\nRequirements:\nProfessional degree\nBilingual - English C1 level\nIntermediate level of proficiency in MS Office and HRIS platforms\nMinimum of 4 years of experience as an HR assistant, including, but not limited to, (OD - WE, Recruitment, EHS, Payroll, and Training) or more than 1 year of experience as an HR supervisor.\nAvailability to work weekends, high autonomy, commitment to results, and basic knowledge of organizational methodologies.\nSchedule: Monday to Friday (weekend flexibility), 8:00 a.m. to 5:00 p.m., 45 hours per week with 2 days off.\nAs part of our team, you can expect:\nCompetitive Salary\nProfessional career path\nGreat work environment\nLaw benefits: IMSS, Infonavit, Fonacot, Caja de Ahorro, etc.\nAll applicants will be considered based on their qualifications, experience, and skills relevant to the position. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected by applicable law.\nREDIAL BPO will never request any form of payment-whether for applications, interviews, or job placements-from applicants. 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