{"id":2616041,"url":"https://alion.io/job/redwood-software-partner-operations-analyst","title":"Partner Operations Analyst","company":{"id":1529,"name":"Redwood Software","domain":"redwood.com","url":"https://alion.io/company/redwood-software","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":16,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":138,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":27000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1562},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"ChatGPT","optional":true},{"name":"Claude","optional":true},{"name":"Confluence","optional":true},{"name":"GDPR","optional":true},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-10-15T10:01:47Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-17T08:01:39Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Partner Operations Analyst\nYOUR IMPACT\nWe're hiring a Partner Operations Analyst for the Revenue Operations team. You'll support the Alliances team and Partner Managers, and work with Sales, Professional Services, Finance, and Marketing on partner-sourced and partner-influenced deals.\nIn this specialized role, you will be critical in designing, implementing, and executing business processes, workflows, and forecasting cadences that govern our partner ecosystem. You will be instrumental in monitoring compliance, driving partner performance measurement, and ensuring the operational efficiency of our channel strategy. The ideal candidate will have strong business acumen, a passion for operations and scalability, and the ability to deliver data driven improvements in a fast paced environment. A successful individual must be customer focused, business savvy, resourceful, and capable of dealing with ambiguity while operating at scale.\nKEY RESPONSIBILITIES\nPartner Operations Business Partnership: Act as the dedicated operational business partner to the Alliances leadership, providing strategic oversight on all matters related to the partner business lifecycle.\nProcess ownership: Build and improve partner programs and processes, including registration, deal conflicts, referrals, compliance, and partner-to-sales handoffs.\nPerformance management: Run QBRs and internal reviews to track partner performance.\nForecasting and pipeline: Lead joint pipeline reviews and forecasting, with channel analysis and recommendations.\nData and systems: Own partner data and systems, including the Salesforce Partner Portal. Set standards and work with RevOps and Systems on changes.\nDocumentation: Maintain the Alliances playbook so Partner Managers and sales teams follow the same engagement and handover steps.\nReporting: Build dashboards and ad-hoc reports on partner health, performance, and ROI.\nCross-functional work: Work with Sales, Finance, and Marketing on partner initiatives and system needs.\nAWS Marketplace operations: Run the process for listings, private offers, and Marketplace deals from quote to invoice, working with Sales and Finance.\nAWS co-sell: Manage co-sell referrals and opportunity sharing between Salesforce and AWS Partner Central, and keep the data clean enough to report on AWS-sourced and AWS-influenced pipeline.\nMarketplace platform: Own day-to-day use of our Marketplace platform (Suger/Fours, Labra, or similar), including its connection to Salesforce.\nMarketplace reporting: Track Marketplace bookings, private offer cycle time, and AWS-sourced pipeline for Alliances leadership.\nYOUR EXPERIENCE\nBachelor’s degree or global equivalent experience preferred.\n3-5 years of experience in Sales Operations, Revenue Operations, or a specialised Partner/Channel Operations role.\nExperience supporting a Partner, Channel, or Alliances team as a dedicated business partner or in a related operational function.\nSignificant AWS co-sell experience (referrals, opportunity sharing, AWS Partner Central).\nAWS Marketplace experience (private offers, listings, or reconciliation with Finance).\nSalesforce experience, including reporting and data standards.\nClear communicator with excellent written, verbal, and listening skills.\nAbility to build relationships effectively across global teams and influence stakeholders without direct authority.\nComfortable with ambiguity: you can break an unclear problem into parts, diagnose it, and explain the solution clearly.\nGood to have: SAP partner experience, such as SAP Store listings, co-sell, or PartnerEdge program work.\nGood to have: MSP, reseller, or distributor experience, such as deal registration, margin and billing models, and channel partner private offers on AWS Marketplace.\nGood to have: Salesforce Partner Portal or another PRM tool.\nTech Stack\nSalesforce (required)\nSalesforce Partner Portal (required)\nAWS Partner Central (required)\nSalesforce CPQ (good to have)\nClari (good to have)\nAtlassian (Jira/Confluence) (good to have)\nAWS Marketplace platform: Suger/Fours, Labra, or similar (required)\nQlik or other data visualisation tool (good to have)\nClaude / ChatGPT / Gemini (good to have)\nIf you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!\nTHE LEGAL BIT\nRedwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\nRedwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. 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