{"id":72925,"url":"https://alion.io/job/redwood-software-technical-program-manager","title":"Technical Program Manager","company":{"id":1529,"name":"Redwood Software","domain":"redwood.com","url":"https://alion.io/company/redwood-software","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":16,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":138,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":125000,"currency":"CAD","period":"year","gross":null,"usd_annual":87933},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"GDPR","optional":false},{"name":"Jira","optional":false},{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-08-17T13:59:13Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-17T17:37:06Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":60},"description":"OUR MISSION\nAt Redwood, we empower our customers with lights-out automation for their mission-critical business processes. At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\nABOUT US\nRedwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric-with AI embedded across the automation lifecycle-Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\nCORE VALUES\nOne Team. One Redwood\nMake Your Own Weather\nObsess over Customer Success\nWork the Problem\nBe Curious\nOwn the Outcome\nRespect Each Other\nYOUR IMPACT\nWe are hiring a high-impact Technical Program Manager (TPM) to own end-to-end delivery health within a product area. This is a senior role embedded within a core product engineering group. You will partner with the Engineering Directors as your peer enabling engineering leaders to focus on technical quality while the TPM will own planning, governance, and stakeholder visibility and be the critical link ensuring our roadmap commitments translate into high-quality, enterprise-ready releases.\nYou will operate at the intersection of Product, Engineering, Platform, Support, and Go-To-Market teams, and be directly accountable for delivery predictability, release readiness, dependency management, and executive visibility. This role demands a combination of strategic systems thinking and hands-on technical execution.\nEnd-to-End Delivery & Program Health\nDrive roadmap milestone tracking and confidence reporting for all initiatives.\nLead \"path-to-green\" recovery planning for at-risk programs to restore predictability.\nIdentify, manage, and mitigate cross-team and platform dependencies.\nEnsure alignment between scope, sequencing, and engineering capacity.\nRelease Governance & Readiness\nLead high-stakes release readiness reviews and Go/No-Go facilitation.\nEnsure all necessary technical, operational, and customer enablement components are ready for launch.\nTrack and report on release risk indicators (defects, rollback risk, deployment health).\nDrive continuous improvement of release processes to enhance enterprise reliability.\nTechnical Delivery Operations\nDesign and optimize Jira workflows, delivery dashboards, and reporting systems.\nBuild and maintain milestone, dependency, and risk tracking tools.\nCreate executive-ready reporting based on data, not anecdotes.\nHands-on experience using AI tools to automate delivery workflows, reduce manual reporting overhead, and improve operational efficiency\nProactively use AI to detect delivery risk patterns and improve release documentation workflows.\nCross Functional Stakeholder Management\nOwn cross-functional stakeholder communication across Product, Engineering, Sales, Customer Success, and Support \nEnsure all parties have accurate, timely visibility into delivery commitments and release status. \nRepresent the engineering delivery organisation in customer and client-facing conversations where expectation setting is required.\nExecutive Transparency\nProduce clear, forward-looking delivery health updates for senior leadership.\nPresent detailed risk heatmaps and mitigation plans to executives.\nPartner with Engineering Directors on key engineering health metrics.\nContinuous Improvement & Process Evolution\nContinuously assess, evolve, and implement delivery processes to reflect the changing needs and maturity of each product line\nIdentify bottlenecks, inefficiencies, and gaps in current ways of working and drive targeted improvements with measurable outcomes\nIntroduce and embed lightweight governance frameworks that scale with the team without adding unnecessary overhead\n YOUR EXPERIENCE\nBachelor’s degree in Electrical Engineering, Computer Science, Information Technology, or a related field or equivalent experience\n5+ years of experience in Technical Program Management, Delivery Leadership, Consulting, or a similar high-impact role, preferably in enterprise, SaaS products \nProven experience operating within multi-team SaaS and On-prem product environments.\nDemonstrated success in managing complex, enterprise software releases, preferably Agile or SAFe certifications.\nA strong, foundational understanding of the modern Software Development Lifecycle (SDLC).\nAdvanced proficiency in Jira (workflow configuration, dashboards, and reporting automation).\nComfortable diving deep into release details, technical tradeoffs, and deployment plans.\nExperience building complex delivery dashboards and portfolio health reporting.\nStrong data literacy and ability to translate metrics into actionable insight.\nPay Transparency: The typical base salary range for this position is CAD $100,000 -$125,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate's skills, experience, and relevant qualifications.\nVacancy Status: Existing vacancy\nAI Transparency Disclosure: As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.\nIf you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!\nTHE LEGAL BIT\nRedwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\nRedwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. 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