{"id":2113441,"url":"https://alion.io/job/reed-in-partnership-test-centre-associate","title":"Test Centre Associate","company":{"id":1845133,"name":"Reed in Partnership","domain":"reedinpartnership.co.uk","url":"https://alion.io/company/reedinpartnership","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ballymena, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":13,"max":null,"currency":"GBP","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T11:36:43Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.\nPay Range\n£13.45 per hour\nSite open Tues day and evening, Wed, Thurs & Sats\n·Candidate needed to be flexible within these times\n·No parking on-site\nJob Description\nAre you passionate about providing excellent customer service?\nWould you like a role that enables you to meet and help new people every day?\nThen consider the position of Test Centre Associate - Ballymena at Reed in Partnership!\nOur DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.\nOur delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA.\nWhat is the role about?\nYou will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. The Test Centre Associate will strictly adhere to the guidelines in accordance with the programme’s requirements and Reed in Partnership’s policies and procedures.\nYour day-to-day responsibilities will include:\nProviding a high level of customer service \nChecking candidates ID documents and booking them in on the system \nEnsuring the integrity and security of tests are maintained \nSupervision and invigilation of tests \nExplaining the test process to candidates and supporting with other queries \nReviewing tests and test centre scheduled \nPerforming daily test centre opening and closing procedures \nEnsuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion \nHandling and reporting incidents that could impact candidate testing \nYour Work Schedule\nOur Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you.\nShifts could range from:\nMornings - 8.30am to 1pm/2pm \nAfternoons - 12.30pm/1pm to 5.30pm/6.30pm \nFull day - 8.30am to 5.30pm/6.30pm \nEvenings - 4.30pm/5pm to 8.30pm/9.30pm \nAfternoon & Evenings - 12pm/1pm to 8.30pm/9.30pm \nThe Ballymena Test Centre usually opens three or four days per week, subject to demand. Main operating days are usually Tuesday, Wednesday, Thursday and Saturday. The ideal candidate needs to be flexible to pick up shifts across all operating days and shift patterns.\nWhat’s in it for you?\nThe roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives.\nTo be successful in this role, we are looking for someone with:\nA full UK driving licence (although driving will not be required for all locations) \nSignificant demonstrable experience in providing high-quality customer service \nExcellent attention to detail and accuracy \nThe ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities \nExperience in working with diverse customer groups \nExcellent judgment and decision-making skills \nFlexibility in working hours and days, including evenings and Saturday \nThe ability to remain calm and deal with confrontational candidates in a professional manner \nPlease note that the deadline for internal applicants for this role is 16th October 20256\nDiversity and Inclusion\nWe aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.","description_format":"text","description_chars":4199,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T23:01:22Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-14T06:20:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.821,"p_room":0.945,"age_days":7,"expected_fill_days":14,"reasons":["conf:18","win:mid"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/reed-in-partnership-test-centre-associate","json_url":"https://alion.io/job/reed-in-partnership-test-centre-associate.json","meta":{"generated_at":"2026-10-14T09:11:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10149,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1845133},"rest":"https://alion.io/mcp/rest/get_company?id=1845133"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Freed-in-partnership-test-centre-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Freed-in-partnership-test-centre-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Freed-in-partnership-test-centre-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/reed-in-partnership-test-centre-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Freed-in-partnership-test-centre-associate"}]}