{"id":3090048,"url":"https://alion.io/job/reflex-senior-manager-workforce-compliance","title":"Senior Manager, Workforce Compliance","company":{"id":260768,"name":"Reflex","domain":"reflex.com.sg","url":"https://alion.io/company/reflex-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":125000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-22T13:11:37Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-30T23:16:33Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"About Reflex\nReflex is a marketplace for flexible retail work. Brands use Reflex to add to their core store teams when labor needs swing, like holiday peaks and store resets. The people who pick up those shifts are Reflexers. They're W2 employees of Reflex, and more than 10,000 of them worked shifts in stores across more than 30 states over the past year.\nAbout the Role\nThis is not a corporate HR role. It's HR and compliance for Reflexers, a large, distributed, hourly workforce working shifts at our retail partners' locations.\nYou'll own worker compliance, HR, and people policy end to end, and you'll make the calls. You'll partner with Product and Engineering to build those decisions into our platform, and with Operations to make them work on the ground. The role sits on the Product and Operations team because we see compliance as part of the Reflexer experience, not a back-office function.\nEmployment law for hourly workers is changing fast. Fair workweek laws, paid sick and safe time, reporting-time pay, and local ordinances change frequently, and we keep entering new markets. We need someone who stays ahead of that and turns it into systems that scale.\nThis is a hands-on role from day one. At first, you'll do much of the work yourself and learn where the friction is. Then you'll recommend what the function needs next. As the function grows, this role is designed to grow into Head of Workforce Compliance.\nWhat You'll Own\nPolicy and regulatory strategy\nOwn Reflexer compliance across 34 states and DC, including wage and hour, fair workweek and predictive scheduling, paid sick and safe time, reporting-time pay, leave, and local ordinances\nTrack regulatory changes and get ahead of them, especially as we expand into new states\nOwn state and local employer registrations, payroll tax and unemployment insurance accounts, and required postings and notices, including setup in each new state we enter\nMake and document policy decisions, working directly with outside employment counsel\nOwn the Reflexer handbook and keep it current in every jurisdiction where we operate\nHandle the realities of a workforce that is employed by Reflex but works on retailer floors\nCompliance built into the product\nCo-write requirements with Product for compliance features built into the platform\nHelp shape and prioritize the compliance roadmap\nMake sure our policy and our app tell Reflexers the same thing\nHands-on operations\nManage unemployment claims, employment verifications, and separation reporting\nOversee I-9 and employment eligibility\nAdminister leaves, handle Reflexers' comp claims, and directly correspond with Reflexers on other complex cases\nServe as the escalation point for complex Reflexer concerns and investigations\nRun regular compliance audits, drive corrective actions, and report to leadership\nEvaluate our current vendors and decide what to automate, outsource, or keep in-house\nEnablement\nTrain Ops and Support on policy and how to apply it consistently\nWhat Success Looks Like\nIn your first 6 months\nYou know our multi-state footprint cold and keep a living map of which rules apply where\nYou own the escalations, investigations, and policy calls that currently fall to leadership\nYou've co-written at least one compliance feature with Product and seen it ship\nYou've made the case for what the function needs next, whether that's product priorities, policy work, vendor changes, or headcount\nIn your first 12 months\nEntering a new state follows a repeatable compliance playbook\nState-specific rules live in the platform, not in someone's head\nReflexers clearly understand their rights around pay, scheduling, and time off\nLeadership has a regular view of upcoming regulatory changes and how ready we are for them\nWho You Are\n7+ years in HR compliance or employee relations for large, frontline, hourly W2 workforces in retail, restaurants and QSR, hospitality, or similar multi-unit operations\nDeep multi-state experience, especially with fair workweek, paid leave, and wage and hour laws\nYou've worked closely with outside employment counsel and know how to turn legal advice into operational decisions\nYou're comfortable making the call, and you know when to escalate\nYou're a builder. You've designed processes, chosen vendors, or stood up a function\nYou can work alongside a product team and write a clear requirement, or you're eager to learn\nYou don't mind processing claims and verifications yourself while you figure out a better way\nYou care about the experience of hourly workers\nWhat We’re Offering\nEquity grant as one of the first ~30 employees at a fast-growing, venture-backed company\nSalary range of $125,000 - $140,000\nFull health, vision, and dental benefits\nFlexible vacation policy\nHybrid team based in downtown Austin","description_format":"text","description_chars":4773,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible vacation policy"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-10-22T14:38:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":30,"reasons":["conf:0","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":true},"html_url":"https://alion.io/job/reflex-senior-manager-workforce-compliance","json_url":"https://alion.io/job/reflex-senior-manager-workforce-compliance.json","meta":{"generated_at":"2026-10-31T00:56:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1394,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":260768},"rest":"https://alion.io/mcp/rest/get_company?id=260768"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Freflex-senior-manager-workforce-compliance"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Freflex-senior-manager-workforce-compliance"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Freflex-senior-manager-workforce-compliance"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/reflex-senior-manager-workforce-compliance\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Freflex-senior-manager-workforce-compliance"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3090048}},{"tool":"search_jobs","arguments":{"company":"reflex.com.sg","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3090048},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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