{"id":3339526,"url":"https://alion.io/job/refractal-operations-lead","title":"Operations Lead","company":{"id":4403779,"name":"Refractal","domain":"refractal-ai.com","url":"https://alion.io/company/refractal","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":100000,"currency":"GBP","period":"year","gross":null,"usd_annual":133568},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ISO 27001","optional":true},{"name":"Xero","optional":true}],"status":"live","first_seen_at":"2026-10-08T13:30:54Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-28T22:58:19Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"About Refractal\nRefractal is an AI security company building the infrastructure organisations need to defend against autonomous AI threats. 2026 has shown that generally capable intelligence is here. The challenge now is modernising security to stop AI-enabled threats, whether they come from internal agents going rogue or from attackers using AI to become more dangerous.\nRefractal was founded on cybersecurity and AI expertise from MIT, Microsoft, NASA and the U.S. Navy. Our product lets organisations detect AI-enabled threats at low cost without sacrificing detection quality. We take a practical approach to AI risk, combining proven cybersecurity methods with frontier AI security research.\nToday, we work with governments and organisations that can't afford to get security wrong. We're backed by leading deep-tech and cybersecurity investors and are growing the team to deliver on this mission.\nThe role\nYou'll own the operations that keep Refractal running as it grows across London, Podgorica and the United States. You'll be responsible for finance operations, people operations, legal and compliance administration, and the systems that connect them, so the founders and the team can focus on customers and product. It's a hands-on role for someone who likes building processes and then running them well.\nWhat you'll do\nRun day-to-day finance operations with our accountants, including invoicing, supplier payments, expenses, payroll inputs, month-end close and the reporting the founders and board rely on.\n\nOwn people operations from offer to first day: contracts, payroll and benefits setup, visa and relocation logistics, equipment and system access, and an onboarding plan that helps new joiners contribute quickly.\n\nCoordinate legal and compliance administration with our advisers, including contract workflow, company and statutory filings, insurance, and the evidence needed for security certifications and customer due diligence.\n\nKeep policies, payroll and suppliers consistent across our London, Podgorica and United States teams while meeting local requirements in each country.\n\nSelect, set up and maintain the internal tools and suppliers the company depends on, with clear costs, access and ownership.\n\nManage the office, travel and events, including logistics for customer visits, conferences and team gatherings.\n\nSuccess in your first six months\nFinance, payroll and onboarding run on a predictable schedule, with clear owners and no surprises at month-end.\n\nNew joiners in every location have their contract, equipment, access and first-week plan ready before they start.\n\nYou've documented the core operating processes and taken routine administration off the founders, and colleagues know who owns what and where to find it.\n\nAbout you: essential\nExperience running operations at a growing company, ideally an early-stage technology business, with ownership of several functions rather than one.\n\nWorking knowledge of UK finance operations, payroll and employment administration, and the confidence to learn how they work in other countries.\n\nStrong organisation and attention to detail, with a record of keeping many workstreams moving without dropping commitments.\n\nClear, concise writing and confident communication with colleagues, advisers, suppliers and candidates.\n\nDiscretion and sound judgement when handling confidential financial, legal and personal information.\n\nNice to have\nExperience supporting a company with teams in more than one country, including visas and international payroll.\n\nFamiliarity with security certifications such as Cyber Essentials Plus or ISO 27001, or with supplier onboarding for government and regulated customers.\n\nExperience with finance and HR platforms such as Xero, Deel or Rippling.\n\nAn interest in cybersecurity, AI and the organisations that depend on secure technology.\n\nOur values\nRadical transparency. We believe the best work happens when everyone feels able to give and receive honest, constructive feedback.\nPublic service. We see AI security as a form of public service. Getting the AI transition right means putting the right infrastructure in place to manage the threats that come with it, and our work helps protect the institutions and services society depends on.\nFail fast. We test ideas early, seek feedback and learn quickly. We experiment rapidly and change course when something isn't working, without compromising on security.\nPragmatism, not dogmatism. We choose approaches based on how well they solve the problem. That means combining established cybersecurity methods with frontier AI research, questioning our assumptions, and changing our minds when the evidence changes.\nCompensation and benefits\nSalary: £55,000-£100,000\n\nCompetitive equity to share in Refractal's growth\n\nPension contribution\n\nPrivate medical and dental cover\n\nVisa and relocation support","description_format":"text","description_chars":4865,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Artificial Intelligence","Cybersecurity","Information Security","Cybersecurity AI"],"lifecycle":[{"event":"open","at":"2026-10-27T15:00:00Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.8,"p_room":0.9,"age_days":19,"expected_fill_days":30,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":133568,"is_top_pay":false},"html_url":"https://alion.io/job/refractal-operations-lead","json_url":"https://alion.io/job/refractal-operations-lead.json","meta":{"generated_at":"2026-10-29T01:01:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1525,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4403779},"rest":"https://alion.io/mcp/rest/get_company?id=4403779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frefractal-operations-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frefractal-operations-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frefractal-operations-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/refractal-operations-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frefractal-operations-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3339526}},{"tool":"search_jobs","arguments":{"company":"refractal-ai.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3339526},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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