{"id":2651547,"url":"https://alion.io/job/regional-finance-collections-supervisor","title":"Collections Supervisor","company":{"id":4416753,"name":"Regional Finance","domain":"regionalfinance.com","url":"https://alion.io/company/regionalfinance","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Greer, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":116000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4013},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-21T02:52:50Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Grow Your Career. Impact Lives. Shape the Future of Consumer Finance.\nAt Regional Finance, growth is more than a strategy. It's an opportunity for our people to thrive. Over the past several years, we have expanded significantly, creating new career paths, leadership opportunities, and professional development experiences across our organization.\nAs a proud NYSE-listed company, we serve more than half a million active customers through a network of 360+ branches across 20 states and a rapidly growing digital platform. With approximately $2.1 billion in net finance receivables, nearly double our position in 2020, our momentum reflects both the strength of our business and the dedication of our team.\nIf you're passionate about helping people, driven by growth, and excited to contribute to a company transforming the future of consumer finance, we invite you to join our team and build something meaningful with us.\nThe Supervisor of Centralized Collections is responsible for the day-to-day supervision of a collections team in the Centralized Collections Department.\nDuties and Responsibilities\nTrain and develop staff members of the Centralized Collections team\nMonitor departmental metrics to ensure performance standards are met\nRecommend and implement process improvements when needed\nWork with senior leadership to implement strategic initiatives\nConduct account audits and communicate results to team members\nFacilitate escalation resolutions with Regional customers and team members\nResolve employee issues where necessary\nFacilitate scheduling to ensure proper coverage \nOther duties as assigned by leadership.\nMinimum Qualifications\n1+ years of experience required in Leadership/Management role\n3+ years previous Collections experience \nHigh school diploma or equivalent\nStrong knowledge of Microsoft Office\nMust pass pre-employment screening\nPreferred Qualifications\nPrevious experience in consumer finance industry.\nCritical Competencies\nStrong interpersonal and presentation skills.\nExcellent communication skills both verbal and written.\nHigh level of integrity.\nExcellent organizational, interpersonal, presentation, and collaborative skills to work effectively with teams throughout organization.\nIf you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: Regional Management Corp Consumer Privacy Policy | Regional Finance\nIf you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: Regional Management Corp Consumer Privacy Policy | Regional Finance\nRegional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). 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