{"id":4266098,"url":"https://alion.io/job/regions-bank-work-management-platform-analyst","title":"Work Management Platform Analyst","company":{"id":3280,"name":"Regions Bank","domain":"regions.com","url":"https://alion.io/company/regions-bank","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Birmingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"Confluence","optional":true},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-11-13T16:38:42Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T16:38:42Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.\nRegions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.\nJob Description:\nAt Regions, the Information Technology Application Support Analyst supports software systems, provides troubleshooting, technical assistance, installation, and training to software users. This position also ensures that application support documentation is maintained to the highest quality.\nPrimary Responsibilities\nObtains information on application design and functionality to propose solutions to end users\nResponds to client inquiries concerning software operation and troubleshoots system software and operator complications\nMonitors routine and critical processes and workflows to proactively identify problem trends\nAssists with application implementations and configuration\nPerforms root cause analysis and provides technical solutions to production related application errors\nPerforms application testing in various environments\nDeploys service releases, patches, requests, and customizations\nSubmits work to be thoroughly reviewed and checked by a senior associate\nEnsures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices \nThis position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.\nRequirements\nBachelor's degree in a related field\nOr Associate's degree in a related field and two (2) years of experience\nOr High School Diploma and four (4) years of experience\nSkills and Competencies\nAbility to interpret and ensure compliance with applicable rules, regulations, and industry guidance \nAbility to communicate technical problems and solutions to non-technical users\nExcellent written and verbal communication skills\nKey ResponsibilitiesAdminister and support enterprise work management platforms.\nEngage with end users to troubleshoot issues, gather requirements, and implement solutions aligned with platform best practices, governance standards, and compliance requirements.\nConfigure and maintain workflows, fields, permissions, automations, and other platform capabilities.\nProvide end-user consultation, support, and training.\nSupport integrations and platform-related enhancements.\nEvaluate platform usage, configurations, and processes to identify opportunities for standardization, efficiency, governance, compliance, and continuous improvement.\nMaintain platform documentation, standards, and knowledge articles.\n\n Desired Skills & Experience2 - 3+ years of experience administrating and supporting enterprise work management platforms, such as Atlassian Cloud (Jira and Confluence).\nExperience administering and configuring enterprise work management platforms, including workflows, screens, custom fields, permissions, automations, and reporting solutions.\nStrong troubleshooting and problem-solving skills.\nStrong written and verbal communication/customer service skills.\nStrong understanding of Agile methodologies and SDLC practices.\nAbility to balance user support, platform administration, governance, and continuous improvement activities.\n\nThis position will be onsite in Birmingham, Charlotte, or Atlanta with strong preference for Birmingham.\nRegions will not sponsor applicants for work visas for this position at this time. Applicants for this position must be currently authorized to work in the United States on a full-time basis.\nThis position may be filled at a higher level depending on the candidate's qualifications and relevant experience.\nPosition Type\nFull timeCompensation Details\nPay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.\nThe target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.\nJob Range Target:\nMinimum:\n$66,852.50 USDMedian:\n$81,720.00 USDIncentive Pay Plans:\nThis job is not incentive eligible.Benefits Information\nRegions offers a benefits package that is flexible, comprehensive and recognizes that \"one size does not fit all\" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.\nPaid Vacation/Sick Time\n\n401K with Company Match\n\nMedical, Dental and Vision Benefits\n\nDisability Benefits\n\nHealth Savings Account\n\nFlexible Spending Account\n\nLife Insurance\n\nParental Leave\n\nEmployee Assistance Program\n\nAssociate Volunteer Program\n\nPlease note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.\nhttps://www.regions.com/about-regions/welcome-portal/benefits\nLocation Details\nRiverchase Operations CenterLocation:\nHoover, AlabamaEqual Opportunity Employer/including Disabled/Veterans\nJob applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.","description_format":"text","description_chars":6662,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks"],"lifecycle":[{"event":"open","at":"2026-11-13T16:38:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 48 · green card filings: 5","filings_12m":48,"filings_prev_12m":33,"green_card_filings_12m":5,"median_offered_wage_usd":123443,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":21}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:1","win:early"],"computed_at":"2026-11-13T18:22:04Z"},"pay":null,"html_url":"https://alion.io/job/regions-bank-work-management-platform-analyst","json_url":"https://alion.io/job/regions-bank-work-management-platform-analyst.json","meta":{"generated_at":"2026-11-13T18:22:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36723,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3280},"rest":"https://alion.io/mcp/rest/get_company?id=3280"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fregions-bank-work-management-platform-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fregions-bank-work-management-platform-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fregions-bank-work-management-platform-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/regions-bank-work-management-platform-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fregions-bank-work-management-platform-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4266098}},{"tool":"search_jobs","arguments":{"company":"regions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4266098},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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