{"id":4002259,"url":"https://alion.io/job/regisro-front-desk-associate-regis-remote-office","title":"Front Desk Associate - Regis Remote Office","company":{"id":4513133,"name":"Regisro","domain":"regisro.com","url":"https://alion.io/company/regisro","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Pedro Sula, Honduras"],"countries":["HN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-10T04:15:58Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-13T16:02:15Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Title: Front Desk Associate\nJob Summary:\nWe are seeking a highly organized and personable Front Desk Associate to join our team. The ideal candidate will be bilingual, possess excellent communication skills, and have experience handling a high volume of inbound calls. Prior experience at the front desk and in a medical back office is preferred. This role is crucial for providing exceptional customer service and ensuring smooth operations within our office.\nKey Responsibilities:\nManage a high volume of inbound calls, directing them to the appropriate departments or personnel.\nSchedule and confirm appointments, maintaining an organized calendar.\nHandle patient check-ins and check-outs, including the collection and verification of insurance information.\nAssist with administrative tasks such as data entry, filing, and managing correspondence.\nCoordinate with the back-office team to ensure seamless patient flow and efficient office operations.\nProvide information and support to patients regarding services, policies, and procedures.\nEnsure patient confidentiality and comply with HIPAA regulations.\nQualifications:\nBilingual: Proficiency in English and Spanish is required.\nExperience: Prior experience as a front desk receptionist is preferred. Experience in a medical setting is a plus.\nCommunication Skills: Excellent verbal and written communication skills.\nMultitasking: Ability to handle multiple tasks simultaneously and efficiently manage a high volume of inbound calls.\nCustomer Service: Strong interpersonal skills with a patient-centered approach.\nTech-Savvy: Proficient in using office equipment and software, including Microsoft Office Suite and scheduling software.\nOrganizational Skills: Exceptional organizational skills with attention to detail.\nTeam Player: Ability to work collaboratively with a team and contribute to a positive work environment.\n Professionalism: Maintain a professional appearance and demeanor at all times.\nWe look forward to receiving your application and exploring the possibility of working together to create exceptional architectural solutions.\nNote: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member. \nNo Third Party Agencies or Submissions Will Be Accepted. \nOur company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP \nOpportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. 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