# Customer Success Engineer II

RegScale is a continuous controls monitoring (CCM) platform purpose-built to deliver fast and efficient GRC outcomes. We help organizations break out of the slow and expensive realities that plague legacy GRC tools by bridging security, risk, and compliance through controls lifecycle management. By leveraging CCM, organizations experience massive process improvements like 90% faster certification times, and 60% less audit prep time. Today’s expansive security and compliance requirements can only be met with a modern, CCM based approach, and RegScale is the leader in that space. Position We are seeking a Customer Success Engineer II (CSE) to own a portfolio of customer accounts and serve as both their primary point of contact for day-to-day success and their technical expert on the RegScale platform. This role blends the account ownership of a Customer Success Manager with the hands-on troubleshooting, configuration, and training skills of an engineer. You will work across the organization to ensure customers achieve adoption, retention, and measurable value from RegScale, and you will help customers navigate U.S. Federal compliance requirements such as NIST RMF and FedRAMP, so know

- **Id**: 4262878
- **Url**: <https://alion.io/job/regscale-customer-success-engineer-ii>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Experience years min**: 4
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T15:02:34Z
- **Employer posted date**: 2026-11-13
- **Last verified at**: 2026-11-13T15:56:34Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 6075
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Security Compliance, AI Governance & Compliance

## Company

- **Id**: 2013030
- **Name**: RegScale
- **Domain**: regscale.com
- **Url**: <https://alion.io/company/regscale>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Ashby

## Technologies

- **CMMC** — Optional: no
- **FedRAMP** — Optional: no
- **ITIL** — Optional: no
- **Jira** — Optional: no
- **Salesforce** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 4
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-13T15:56:34Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 38
- **Reasons**: conf:2, win:early
- **Computed at**: 2026-11-13T18:21:16Z

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.