Senior Sales Engineer - Partner
Posting Type
Remote/Hybrid
Job Overview
As a Senior Sales Engineer - Partner, you will play a key role in supporting Relativity’s sales activities. You will be responsible for providing clients and prospects with exceptional Relativity experience via workflow assistance and acting as a solution evangelist. As a Senior Sales Engineer - Partner, you will take the lead in the more complex requests and provide mentorship to less senior members of the team.Job Description and Requirement
Your role in action
Play a key role in Relativity’s efforts to acquireand grow accounts through virtual and in person technical sales consulting.
Proactive in seeking opportunities for deeper Partner engagement, including driving agendas, organizing and creating presentational material, establishingmeeting objectives. Ownership in the creation and maintenance of Partner centric materials to support Technical Sales Trainings.
Serve as a subject matter expert and consultant for internal and external stakeholders. Participate in sales calls and meetings with account executives and partners. Assistwith, and/or lead, presentations and product demonstrationsManage Proof of Concept projects and address any prospect questions and issues.
Act as liaisonto Relativity’s Partnershipcentric teams, supporting sales readiness programs for partners, supportin onboarding Partner Account Executives.
Support Relativity’s RFx and third partyrisk assessment workflows - Capture prospect/customer requirements. Collaborate with sales to write sales proposals detailing how Relativity’s solutions will address business needs.Support education of our partners on our RFx, Risk Assessmentand TPRA best practices.
Intake and communicate product feedback - Deliver feedback to the product management team based on prospect or customer feedback, product issues, field deploymentsand generally observedmarket trends.
Serve as customer facing Relativity evangelist - Create necessary documentation, presentations, and product demonstrations to teach clients about Relativity functionality and the value proposition. Attend and present at industry events, such as field enablement, in support of product expertise. Author content surrounding industry trends and best practices.
Demonstrate, developand maintainsubject matter expertisein product and industry - Maintainexpert knowledge of Relativity product suite by consulting internally with teams and other resources, individual study, future product enhancements, and added features. Achieve Relativity Master status and obtain other associated Relativity Certifications. Develop expertisein Extend Products, such as the aiRsuite.
Develop and maintainexpertisein Relativity’s Security Posture to contribute to the completion of annual risk assessments and security related inquiries.
Understand salesprocess as it relates to Relativity's overall strategies and objectives -Learn and understand the Relativity sell strategy, conducting effective discoveryto understand pain points, proactivelyaddress customer inquiries.Collaborate with account executives to identifypain points in partner sales initiatives and work to address them.
Your skills
Experience supporting Legal Data Intelligence solutions
Complete technical understanding of Relativity
Strong sales orientation
Seven years of experience supporting SaaS applications, including four or more years in sales engineering, client servicesor consulting
Relativity Certified Administrator (RCA) strongly preferred, otherwise abilityto pass the exam within 3 monthsof employment
Relativity Master status preferred, otherwise ability to obtain Relativity Master within 18 monthsof employment
Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
Attention to detail, plus analytical and problem-solving capabilities
Positive, service-oriented personality
Ability to travel 25%
Ability to multitask and self-manage workload
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes competitive cash on-target earnings (OTE) and long-term incentives. The expected OTE range for this role is betweenfollowing values
$99,000 and $149,000The final offered OTE will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Required Skills: