{"id":3184374,"url":"https://alion.io/job/relativity-space-it-associate-i","title":"IT Associate I","company":{"id":5617,"name":"Relativity Space","domain":"relativityspace.com","url":"https://alion.io/company/relativity-space","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":74,"open_postings":64,"ghost_share":0,"stale_share":0.844,"repost_share":0,"time_to_fill_p50_days":64,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Canaveral, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":131000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4038},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"ServiceNow","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"Active Directory","optional":true},{"name":"Azure","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"PowerShell","optional":true}],"status":"live","first_seen_at":"2026-10-23T21:26:03Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T21:06:50Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At Relativity Space, we’re building rockets to serve today’s needs and tomorrow’s breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that’s just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known.\nJoining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven’t been solved before, helping develop a rocket, a factory, and a business from the ground up. Whether you’re in propulsion, manufacturing, software, avionics, or a corporate function, you’ll collaborate across teams, shape decisions, and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand, and your voice will help define the stories we’re writing together. Now is a unique moment in time where it’s early enough to leave your mark on the product, the process, and the culture, but far enough along that Terran R is tangible and picking up momentum. The most meaningful work of your career is waiting. Join us.\nAbout the Team: \nThe IT Department at Relativity Space designs, builds, and maintains the technology ecosystem that powers our organization. At Launch Complex 16 (LC-16), our responsibilities are critical to mission success. We ensure seamless infrastructure operations across the Launch Control Center (LCC), the Horizontal Integration Facility (HIF), and the launch pad. We provide secure, high-performance computing environments that support mission control, vehicle integration, and engineering field operations. Our team safeguards critical systems and data through proactive security measures and compliance enforcement, ensuring mission readiness at every stage of the countdown. We deploy and support the hardware and software that enable our launch engineers to communicate efficiently and transfer data instantly across the Cape. With a focus on high availability, rapid response, and continuous improvement, we provide the foundation for launch cadence and technical excellence.\nAbout the Role:\nProvide tier 1/2 technical support (hardware, software, network connectivity) to site personnel\nSet up, image, and deploy laptops, desktops, and mobile devices\nManage user account provisioning/deprovisioning, including onboarding and offboarding support\nMaintain IT asset inventory and track equipment across the Cape site\nTroubleshoot basic network, printer, A/V, and conferencing issues\nEscalate complex issues to Systems/Network Administrators as needed\nDocument recurring issues and resolutions in the ticketing system\nSupport IT needs for new hire onboarding, office moves, and site events\nAbout You:\n1+ years of experience in a help desk, desktop support, or IT support role (internships count)\nWorking knowledge of Windows and/or macOS operating systems\nBasic understanding of networking concepts (Wi-Fi, Ethernet, VPN, printers)\nExperience supporting end-user hardware (laptops, mobile devices, peripherals)\nFamiliarity with ticketing systems (Jira Service Management, ServiceNow, Zendesk, or similar)\nStrong customer service orientation and clear communication skills\nAbility to lift/move IT equipment and work on-site at Cape Canaveral, FL\nMust be able to obtain and maintain any required site access/security clearances for a launch facility\nNice to haves but not required: \nExperience supporting IT in an aerospace, manufacturing, or industrial/launch site environment\nExposure to Active Directory / Azure AD (Entra ID) user management\nFamiliarity with Mobile Device Management (MDM) tools (Jamf, Intune, or similar)\nBasic scripting knowledge (PowerShell, Bash)\nRelevant certifications: CompTIA A+, Network+, or Security+\nExperience with AV/conferencing systems setup and troubleshooting\nFamiliarity with physical security systems (badge access, CCTV) common at secure launch facilities\nA genuine interest in space, launch operations, or aerospace manufacturing \nAt Relativity Space, we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience, qualifications, and other job-related factors.\nCompensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity, a generous PTO and sick leave policy, parental leave, an annual learning and development stipend, and more! To see some of the benefits & perks we offer, please visit here.\nHiring Range:\n$26.80—$40.20 USD\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nIf you need a reasonable accommodation, please contact us at .\n Please note: Relativity Space does not accept unsolicited resumes, candidate profiles, or referrals from recruitment agencies or search firms. Any unsolicited submission - via email, our website, social media, or directly to an employee - will be deemed the property of Relativity Space, and no fee will be owed absent a current, fully executed agreement with Talent Acquisition that specifically authorizes submissions for the applicable role.","description_format":"text","description_chars":5458,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Aerospace Manufacturing","Launch Services"],"lifecycle":[{"event":"open","at":"2026-10-23T22:56:35Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":64,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/relativity-space-it-associate-i","json_url":"https://alion.io/job/relativity-space-it-associate-i.json","meta":{"generated_at":"2026-10-25T23:53:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33805,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5617},"rest":"https://alion.io/mcp/rest/get_company?id=5617"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frelativity-space-it-associate-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frelativity-space-it-associate-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frelativity-space-it-associate-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/relativity-space-it-associate-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frelativity-space-it-associate-i"}]}