JIRA Automation Engineer

Application Deadline

October 31, 2026 (Early applications will be given preference)

Job Location

Gulshan-1, Dhaka

Number of Vacancies: 1

Who are we looking for?

We are looking for a JIRA Automation Expert who will be responsible for administering, configuring, optimizing, and automating our JIRA environment. The ideal candidate will have strong hands-on experience with JIRA administration, workflow configuration, JQL, dashboards, and JIRA Automation, with the ability to improve project tracking and automate repetitive processes.

This is a great fit for someone who wants to take hands-on ownership of a critical project management platform while continuously improving workflows, automation, and overall JIRA efficiency.

Educational Requirements

• B.Sc. in Computer Science & Engineering or any relevant discipline from a reputed university.

Experience Requirements

• One (01) to three (03) years of experience in JIRA automation, IT systems administration, or Agile project tooling.
• Hands-on experience with JIRA is required.
• Experience configuring JIRA workflows, boards, custom fields, permission schemes, dashboards, and automation is required.
• Experience with international clients in an Agile/Scrum environment is a strong advantage.

Overview of the Responsibilities

• Administer and maintain JIRA Software (Cloud/Data Center) - including projects, boards, workflows, custom fields, and permission schemes.
• Build and maintain JIRA Automation rules to reduce manual effort, auto-assign issues, automate workflows, and sync data across projects.
• Configure and optimize JIRA workflows, issue types, screens, fields, and project settings according to team requirements.
• Create dashboards, JQL filters, and reports to provide visibility into project health, workload, KPIs, and issue tracking.
• Identify repetitive manual processes and develop JIRA-based automation solutions to improve efficiency.
• Manage integrations between JIRA and tools like Confluence, Slack, GitHub, and CI/CD pipelines.
• Monitor and troubleshoot JIRA workflows, automation rules, permissions, and configuration issues.
• Onboard new users/teams into JIRA, providing training and documentation.
• Maintain JIRA configuration standards, documentation, and best practices.
• Communicate regularly with US clients and internal stakeholders regarding JIRA administration, automation, and process improvements.

Key Requirements

• Strong hands-on knowledge of JIRA administration and configuration.
• Working knowledge of JQL (JIRA Query Language) for filters, dashboards, reporting, and automation.
• Strong understanding of JIRA workflows, boards, issue types, custom fields, permissions, and project configurations.
• Hands-on experience with JIRA Automation and the ability to design automation rules for different use cases.
• Experience with advanced JIRA automation and integration with external tools.
• Solid understanding of Agile/Scrum and Kanban methodologies.
• Excellent written and verbal communication skills in English.
• High attention to detail, ownership mentality, and proactive problem-solving.
• Must be willing to work flexible hours to coordinate with US clients.
• Ability to use cutting edge technologies like AI to efficiently deliver tasks.

Nice To Have Requirements

• Proven experience administering a mid-to-large JIRA instance (500+ users).
• Experience with ScriptRunner (Groovy), JIRA Service Management (JSM), or marketplace apps like Tempo/Structure.
• Familiarity with REST APIs for JIRA scripting, automation, or bulk operations.
• Exposure to SaaS enterprise solutions or healthcare/fintech/logistics domains.

What's in it for you?

• Competitive salary and excellent career growth opportunity in a stable, focused organization.
• Opportunity to own and optimize a business-critical JIRA platform while developing advanced administration and automation skills.
• Exposure to global clients and modern project management and automation practices.
• A friendly, supportive work environment that encourages learning and innovation.