{"id":3956450,"url":"https://alion.io/job/relx-account-handler","title":"Account Handler","company":{"id":3770,"name":"RELX","domain":"relx.com","url":"https://alion.io/company/relx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":114,"ghost_share":0,"stale_share":0.605,"repost_share":0.009,"time_to_fill_p50_days":42,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines","Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-09T08:44:18Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T08:44:18Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Accountabilities:\nSupport customer communications through calls and written correspondence to address routine contract, billing, and commercial queries, escalating complex matters as appropriate. \nAssist with the administration of the contract lifecycle, including reviewing contract amendments, renewals, and terminations, in line with established procedures to ensure billing is in line with contract changes. \nReview standard commercial terms, pricing information, and contractual obligations for completeness and accuracy, referring exceptions to more senior colleagues. \nPerform assigned financial activities, including accounting, financial analysis, audit and tax support, credit, collections, billing, and reporting. \nPrepare and maintain standard financial reports, schedules, reconciliations, and supporting documentation using established templates, procedures, and controls. \nProvide data and analysis to support financial plans, forecasts, policies, and commercial reviews. \nApply established accounting, financial, and reporting policies and controls to assigned work and promptly raise identified discrepancies. \nAnalyze routine financial and operational information, investigate standard variances, and provide findings or recommendations within defined guidelines. \nComplete structured assignments within agreed timelines and quality standards, seeking instruction, guidance, or review from more senior colleagues when needed. \nBuild effective working relationships with key stakeholders and contribute to defined project activities within the role’s area of responsibility. \nDevelop working knowledge of finance, commercial operations, and relevant UK&I Insurance processes through training, coaching, and practical experience. \nPerform other related duties as assigned, under appropriate guidance. \nQualifications:\nBachelor’s degree holder or at least completed 2 years in college with no back subjects \nAt least 2 years of BPO experience \nMust have excellent written and verbal communication skills and the ability to effectively collaborate with relevant stakeholders \nStrong administrative and organizational skills \nExperience of reviewing and interpreting contracts desired \nExcellent communication and interpersonal skills \nAble to identify routine business requirements and raise observations or improvement opportunities to senior colleagues \nAbility to multitask, with a strong attention to detail \nExperience with Excel, Word, Outlook and other Microsoft Office tools \nAble to use Microsoft Office packages \nUse of Salesforce / CRM programs is preferred \nKnowledge of the insurance industry would be an advantage \nAbility to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scamshere.\nPlease read our Candidate Privacy Policy.\nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\nUSA Job Seekers:\nEEO Know Your Rights.","description_format":"text","description_chars":3847,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","Exhibitions","Legal Software","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-11-09T08:44:18Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:5","win:early","comp:junior,brand"],"computed_at":"2026-11-09T13:45:33Z"},"pay":null,"html_url":"https://alion.io/job/relx-account-handler","json_url":"https://alion.io/job/relx-account-handler.json","meta":{"generated_at":"2026-11-09T13:45:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18290,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3770},"rest":"https://alion.io/mcp/rest/get_company?id=3770"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frelx-account-handler"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frelx-account-handler"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frelx-account-handler"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/relx-account-handler\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frelx-account-handler"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3956450}},{"tool":"search_jobs","arguments":{"company":"relx.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3956450},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}