Business Development Director
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
LexisNexis Risk Solutions are offering an exciting opportunity to join the high performing EMEA Sales team as a Key Account Manager for Southern & East Africa. This new role has been especially created to focus on the growing market across Southern and East Africa. This person should be goal orientated and comfortable working within a high pressured and fast paced environment. They should possess excellent communication skills (telephone, face-to-face), for both internal networking and client facing activity. Above all, this person should be hardworking and passionate for success.
About the Role
We are recruiting for a Business Development Director to develop and strengthen relationships with key clients across Southern & East Africa. You will be responsible for growing revenue from existing accounts while identifying and securing upsell and cross sell opportunities. This role requires a proactive, results-driven individual who enjoys building long-term partnerships and driving client success in a dynamic, collaborative environment.
Key Responsibilities
Develop and implement a strategic plan for your portfolio, understanding customer needs, challenges, and growth opportunities.
Manage existing accounts to drive retention, upselling, and cross-selling opportunities.
Responsible for following up on regional leads, outbound calling and social selling using LinkedIn and other applications.
Collaborate with colleagues across teams to maximize the use and value of our products and services.
Keeping up to date with market and competitive developments, such as major regulatory changes and new product offerings
Maintain accurate forecasts and customer data using Salesforce or a similar CRM tool.
Meet and exceed quarterly business and revenue goals.
Travel to these regions is part of the role (estimate quarterly trips)
Qualifications and Skills
Demonstrated success in account management and upselling/cross selling to existing client base, preferably in Financial Services, SaaS, or data-driven industries.
Experience with value-based or consultative selling approaches.
Working knowledge of Salesforce.
Ability to work under pressure and deliver against performance targets
Strong organizational, time management and forecasting skills
Strong communication and relationship-building skills, including experience presenting or networking at client or industry events.
Experience of a proven sales methodology (e.g. SPIN, Insight Selling, MEDDICC) is also a plus
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