Client Development Partner
Client Development Partner
Help leading law firms embed trusted legal AI into daily practice
About the Role
We are seeking an experienced Client Development Partner to join our team. Are you an experienced Relationship Manager, adept at driving growth and managing ongoing commercial relationships in the SaaS/Legal industry? If so, we have an exciting opportunity for you!
This role is part of a global initiative creating ‘white glove’ post-sale roles that go into top accounts to work lawyer-to-lawyer and drive use and adoption of LexisNexis Protégé and workflow solutions.
You will engage directly with lawyers, heads of department and practice area heads (rather than knowledge managers) to secure support and endorsement for Protégé adoption.
This is a permanent full-time role based either in Singapore or Kuala Lumpur, Malaysia.
Responsibilities
- Partnering with Relationship Managers/Directors to research prospects and execute pursuit strategies that build senior-level relationships and create new business opportunities (pre-sales activities)
- Engaging managing partners, practice chairs, and firm C-suite to understand their priorities and position LexisNexis as a trusted partner in innovation (pre and post-sale activities)
- Leveraging legal expertise to analyze attorney workflows across practice areas, uncovering where AI and workflow solutions can enhance client outcomes, talent productivity, and firm ROI
- Leading high-impact demonstrations and presentations that translate workflow insights into tangible examples of how LexisNexis solutions drive firm performance and innovation. (pre and post sales activities)
- Collaborating with marketing and strategy teams to develop firm-specific materials, thought leadership, and programs that resonate with partners and C-suite audiences
- Driving deal progression by aligning stakeholders, addressing objections, and partnering with account executives to secure successful outcomes
- Capture customer insights in CRM and feed learnings back to the business to shape engagement and recommendations
PRODUCT KNOWLEDGE
- Have a good understanding of LexisNexis core product suite, namely Protégé product offerings and future product roadmap
- Knowledge of Law Firm research and AI tools (incl. DMS)
Requirements
- Legally trained professional (lawyer background is required)
- 5 years’ experience as a practicing lawyer is preferred, with pre-sales and post-sales background
- Experience from large law firms or in-house corporate legal is highly valued
- Have executive presence, able to engage partners / firm leadership and deliver persuasive presentations/demos
- Have the ability to establish credibility with partners and firm C-suite through strong executive presence, legal expertise, and AI fluency
- Demonstrating curiosity and conviction about how AI and legal technology can transform law firm workflows and client delivery
- Strengths in delivering persuasive, insight-rich presentations / demos that engage both legal and business audiences
- An effective collaborator across teams, working closely with sales, marketing, and product to deliver unified client engagement strategies
- Have the ability to build deep knowledge of legal workflows, use cases, and emerging trends to tailor LexisNexis solutions to client needs
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Flexible working arrangements
- Benefits for you and your family
- Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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