{"id":305742,"url":"https://alion.io/job/relx-creditcollections-coordinator-i","title":"Credit/Collections Coordinator I","company":{"id":3770,"name":"RELX","domain":"relx.com","url":"https://alion.io/company/relx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":142,"ghost_share":0,"stale_share":0.782,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Iloilo, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":17000,"period":"year","method":"role_country_seniority_unknown","sample_n":88},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-10-16T00:34:09Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"Job Summary\nPerforms routine credit and collections activities while supporting customer account management and repayment processes. Applies working knowledge of established procedures to resolve straightforward issues and maintain account accuracy. Operates with moderate supervision while developing functional expertise.\nJob Responsibilities\nArrears and Debt Recovery - Communicate with clients regarding repayments in accordance with established repayment schedules to maximize income received.\nData Collection and Analysis - Perform basic data entry tasks.\nRecord Keeping - Record actions, activities, and basic information immediately in straightforward systems, in accordance with instructions and well-defined processes, so that information is accessible and can be checked.\nResolving Customer Issues - Respond to basic customer issues, such as returns.\nInternal Communications - Exchange information with people by having courteous interactions with them.\nFinancial Management and Control - Enter data into standard company systems, and review and verify it for accuracy.\nPersonal Capability Building - Develop and maintain excellent skills by participating in assessment and development planning activities as well as formal and informal training and coaching.\nOperational Compliance - Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.\nExperience Level\nRecommended General Experience\nBasic experience of simple office / operational systems (4 to 6 months)\nRecommended Managerial Experience\nNone\nApplicable Skills\nComputer Skills - Intermediate - Works at an intermediate level to understand and effectively use standard office equipment and standard software packages to support business processes. Typically works with guidance.\nData Collection and Analysis - Intermediate - Works at an intermediate level to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Typically works with guidance.\nVerbal Communication - Basic - Works at a basic level to express ideas, request actions, formulate plans, and policies by means of clear and effective verbal communications. Typically works under close supervision.\nData Intepretation - Basic - Works at a basic level. Typically works under close supervision.\nBudget and Control - Basic - Works at a basic level to create, analyze and monitor budgets in line with organizational and project/program criteria; identify trends and forecasts. Typically works under close supervision.\nCategorizing and Classifying Information - Basic - Works at a basic level to utilize systems and tools to support categorizing and classifying data and information. Typically works under close supervision.\nDatabase Reporting - Basic - Works at a basic level to use database reporting tools and techniques. Typically works under close supervision.\nInformation Retrieval and Searching - Basic - Works at a basic level to utilize systems and tools required to search for new data or retrieve existing data in a database. Typically works under close supervision.\nDocument Management - Basic - Works at a basic level to use document management tools to manage, view, organize, and store documents. Typically works under close supervision.\nData Control - Basic - Works at a basic level to acquire, organize, protect and process data in order to fulfill business objectives. Typically works under close supervision.\nNumerical Skills - Basic - Works at a basic level to understand numerical concepts and use them to carry out mathematical operations e.g. in order to analyze reports. Typically works under close supervision.\nReview and Reporting - Basic - Works at a basic level to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works under close supervision.\nFinancial analysis - Basic - Applies elementary concepts of knowledge / skill to develop activities assigned under supervision\nQualifications\nBachelor’s degree in Accounting, Finance, Business Administration, or related field.\nWith at least 6 months relevant work experience\nStrong attention to detail and accuracy.\nExcellent communication and stakeholder management skills.\nAbility to manage multiple tasks and meet deadlines.\nProblem-solving and analytical mindset\nAbility to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scamshere.\nPlease read our Candidate Privacy Policy.\nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\nUSA Job Seekers:\nEEO Know Your Rights.","description_format":"text","description_chars":5703,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","Exhibitions","Legal Software","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-09-05T15:27:38Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.339,"p_room":0.36,"age_days":50,"expected_fill_days":30,"reasons":["conf:19","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/relx-creditcollections-coordinator-i","json_url":"https://alion.io/job/relx-creditcollections-coordinator-i.json","meta":{"generated_at":"2026-10-16T01:36:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2512,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3770},"rest":"https://alion.io/mcp/rest/get_company?id=3770"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frelx-creditcollections-coordinator-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frelx-creditcollections-coordinator-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frelx-creditcollections-coordinator-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/relx-creditcollections-coordinator-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frelx-creditcollections-coordinator-i"}]}