{"id":187871,"url":"https://alion.io/job/relx-customer-research-analytics-analyst-i","title":"Customer Research & Analytics Analyst I","company":{"id":3770,"name":"RELX","domain":"relx.com","url":"https://alion.io/company/relx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":131,"ghost_share":0,"stale_share":0.58,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1679},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-01T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-22T01:13:28Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"A Customer Research & Analytics Analyst is responsible in performing web-based research on technology driven corporations and institutions and in validating and quality-assuring patent data by assigning patents to their accurate commercial owners and verifying their legal validity and remaining lifetime. PatentSight’s superior datasets allow customers to unveil valuable patent insights and see clearly who wields commercial power over the inventions that underpin promising patents.\nJob Summary:\nData Quality - Conduct in-depth internet research to achieve data quality in patents globally\nIdentify patent ownership based on extensive research on corporate structure, M&A, Spin-offs, company name changes, and patent transactions\nConduct quality control measures to ensure data is highly accurate and reliable\nResponsible for validating, updating and verifying customer information in the Harmonizer Tool\nEnsure updates or changes in customer database are accurate and are meeting quality standards\nMeet or exceed productivity targets that are based on efficiency (Target of processing time per customer may vary depending on the type of process and portfolio size)\nIdentify future process improvements to further improve team or individual performance\nEffectively communicate with internal stakeholders and team members to foster collaboration\nEnsure data standards and SLAs are met\nCommunicate effectively on the status of tasks and projects in progress\nQualifications:\nBachelor’s degree holder\n\nExperience in research, data quality and analysis\n\nStrong organizational, analytical, and problem-solving skills\n\nProven ability to work independently and collaboratively with teams consisting of US and International-based employees, as well as customer resources in multiple locations and time zones\n\nAbility to provide detailed information and along with the ability to summarize effectively for management\n\nAbility to work under pressure and within an environment of constant change\n\nAbility to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scamshere.\nPlease read our Candidate Privacy Policy.\nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\nUSA Job Seekers:\nEEO Know Your Rights.","description_format":"text","description_chars":3192,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","Exhibitions","Legal Software","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-09-02T00:31:42Z"},{"event":"close","at":"2026-09-18T00:21:40Z"},{"event":"reopen","at":"2026-09-18T19:10:41Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.423,"p_room":0.44,"age_days":51,"expected_fill_days":39,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/relx-customer-research-analytics-analyst-i","json_url":"https://alion.io/job/relx-customer-research-analytics-analyst-i.json","meta":{"generated_at":"2026-10-22T11:02:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8659,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3770},"rest":"https://alion.io/mcp/rest/get_company?id=3770"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frelx-customer-research-analytics-analyst-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frelx-customer-research-analytics-analyst-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frelx-customer-research-analytics-analyst-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/relx-customer-research-analytics-analyst-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frelx-customer-research-analytics-analyst-i"}]}