{"id":3523921,"url":"https://alion.io/job/relx-event-support-specialist-3","title":"Event Support Specialist","company":{"id":3770,"name":"RELX","domain":"relx.com","url":"https://alion.io/company/relx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":127,"ghost_share":0,"stale_share":0.614,"repost_share":0.008,"time_to_fill_p50_days":40,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":13000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2087},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-30T13:20:37Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T01:05:28Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Summary\nSupport the subscriptions manager in developing and delivering growth in the subscriptions database to enhance sales and circulation. Implement processes to ensure renewals. Administrate reminders and new subscriptions for maximum revenue generation of each publication. Research the subscription database for use in design of marketing campaigns. Spot opportunities and generate ideas to achieve publication targets. Ensure that reports and presentations are on time.\nJob Responsibilities\nEvents Planning and Delivery - Support the delivery of events to ensure they are on schedule and within budget, meeting all deadlines, and work closely with all other parties involved in the design, development, sales, marketing, and delivery of the events.\nBusiness Meetings/Events Arrangement - Schedule appointments, make arrangements for meetings and conferences, and organize travel plans, following detailed instructions to facilitate business meetings.\nClient and Customer Management (External) - Help manage external client relationships by carrying out simple procedural tasks.\nSupplier Management - Respond to and record day-to-day incidents with suppliers and respond to routine queries from suppliers and internal customers in a timely manner to enable delivery of the agreed services and supplies.\nBudgeting - Carry out tasks as part of the budgeting process.\nInsights and Reporting - Extract simple/automatic data in various forms (graphs, charts, etc.) to include in reports.\nInformation and Business Advice - Resolve queries from internal or external customers or suppliers by providing information on policies and/or procedures, referring complex issues to others.\nExperience Level\nRecommended General Experience\nSound experience and understanding of straightforward procedures or systems (7 to 12 months)\nRecommended Managerial Experience\nNone\nApplicable Skills\nEvent Management - Intermediate - Works at an intermediate level to create and organize events for guests (e.g. meetings, shows). Typically works with guidance.\nPlanning and Organizing - Intermediate - Works at an intermediate level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works with guidance.\nBudget and Control - Intermediate - Works at an intermediate level to create, analyze and monitor budgets in line with organizational and project/program criteria; identify trends and forecasts. Typically works with guidance.\nData Interpretation - Intermediate - Works at an intermediate level to interpret data by examining patterns, trends, relationships, and implications to draw meaningful conclusions and answer critical questions. Typically works with guidance.\nAnalyze Alternatives and Recommend Solutions - Intermediate - Works at an intermediate level to analyze potential solutions and create recommendations based on the expected benefits, costs, and overall value of the solution for key stakeholders. Typically works with guidance.\nReporting - Intermediate - Works at an intermediate level to create reports for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works with guidance.\nAccount/Client Management - Intermediate - Works at an intermediate level to manage clients and accounts to the mutual benefit of the account client and own organization. Typically works with guidance.\nBuilds Rapport - Intermediate - Works with guidance (but not constant supervision) to quickly and effectively establish trust within the buying centers in the client’s organization.\nCustomer-Focused Approach - Intermediate - Works at an intermediate level to orient the organization around delivering to the key needs of customers. Typically works with guidance.\nProject Management Techniques - Intermediate - Works at an intermediate level to plan and manage small project work assignments within desired cost, time and quality parameters. Typically works with guidance.\nCalendar and Scheduling - Intermediate - Works at an intermediate level to utilize calendar and scheduling tools. Typically works with guidance.\nVerbal Communication - Intermediate - Works at an intermediate level to express ideas, request actions, formulate plans, and policies by means of clear and effective verbal communications. Typically works with guidance.\nQualifications:\nBachelor’s degree holder.\nAt least 1 year of customer service experience in a contact center environment.\nBasic knowledge of Salesforce, Helpr, Outlook, Microsoft Office, and telephony systems such as Jabber, Enghouse Touchpoint, or MS Teams Voice.\nBasic knowledge of show websites, registration tools, and ticketing systems.\nExperience in email and chat support and call handling.\nExperience in project coordination and stakeholder management.\nKeen attention to detail.\nAbility to quickly learn and apply enterprise AI tools and technologies to support business objectives.\nREPH Employee with minimum of 1-year tenure in the current role\nMust not have received any Disciplinary Action within the past 12 months\nMust not have any Attendance and Punctuality issues in the past 12 months\n Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months\nMust have a successful or above rating in the last Enabling Performance cycle\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scamshere.\nPlease read our Candidate Privacy Policy.\nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\nUSA Job Seekers:\nEEO Know Your Rights.","description_format":"text","description_chars":6373,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","Exhibitions","Legal Software","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-30T13:20:37Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":40,"reasons":["conf:6","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/relx-event-support-specialist-3","json_url":"https://alion.io/job/relx-event-support-specialist-3.json","meta":{"generated_at":"2026-11-01T02:03:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3067,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3770},"rest":"https://alion.io/mcp/rest/get_company?id=3770"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frelx-event-support-specialist-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frelx-event-support-specialist-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frelx-event-support-specialist-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/relx-event-support-specialist-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frelx-event-support-specialist-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3523921}},{"tool":"search_jobs","arguments":{"company":"relx.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3523921},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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