{"id":2000650,"url":"https://alion.io/job/relx-knowledge-management-specialist","title":"Knowledge Management Specialist","company":{"id":3770,"name":"RELX","domain":"relx.com","url":"https://alion.io/company/relx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":142,"ghost_share":0,"stale_share":0.782,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Copilot","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"Power Automate","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-07T11:24:40Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-15T20:27:24Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Provide hands-on operational support for HR knowledge content, SharePoint, and AI-enabled employee experiences while building deeper knowledge architecture and agent-development capability.\nPrimary Responsibilities:\nComplete content updates, page builds, tagging, metadata changes, link checks, and content retirement using established standards and review processes.\nSupport site, library, page, navigation, and permissions maintenance in SharePoint.\nPerform content inventories and audits; identify duplication, outdated content, gaps, and ownership issues.\nExecute defined Copilot and agent test cases, document results, and make approved content or configuration adjustments.\nReview agent-generated content recommendations, metadata changes, quality findings, and workflow outputs; validate accuracy and apply established approval and escalation rules before changes are published.\nHelp monitor usage and quality data and prepare clear findings for the Senior Knowledge Management Architect and Senior Manager.\nSupport intake and coordination with HR content owners and track work through completion.\nBuild proficiency in taxonomy, information architecture, Power Automate, content analytics, AI agent configuration, workflow monitoring, and human-in-the-loop review under guidance.\nRequired Skills & Experience:\nExperience creating, editing, or maintaining content in a global, corporate environment; HR experience is helpful but not required.\nWorking knowledge of SharePoint Online, including pages, libraries, permissions, navigation, and metadata required.\nUnderstanding of content lifecycle management, findability, and basic information architecture principles.\nStrong writing, editing, proofreading, organization, and attention to detail.\nComfort learning and testing Copilot, AI agents, Power Automate, and related Microsoft 365 tools, including reviewing automated outputs and identifying when human intervention is required.\nAbility to follow standards, manage assigned work with moderate independence, and communicate clearly with content owners and partners.\nScope:\nApplies established practices and standards to day-to-day work.\nHandles defined content, SharePoint, testing, and tuning assignments with moderate autonomy.\nEscalates architecture, risk, platform, and cross-functional decisions to the Senior Knowledge Management Architect or Senior Manager.\nDevelops toward broader architecture ownership and more independent AI configuration and solution design.\nShared Success Measures:\nBachelor's Degree holder\nHR content is accurate, current, well-structured, and easy to find.\nSharePoint experiences are consistent, maintainable, and aligned with established architecture and governance standards.\nCopilot and agent responses improve in relevance, grounding, completeness, and consistency based on testing and evidence.\nAI-assisted content workflows are appropriately controlled, observable, and auditable, with human review applied based on risk, impact, and confidence.\nContent owners understand their responsibilities and can work effectively with the team’s processes and standards.\nContent and platform issues are identified, prioritized, resolved, and documented.\nEmployee feedback and usage evidence are used to guide continuous improvement.\nAbility to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scamshere.\nPlease read our Candidate Privacy Policy.\nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\nUSA Job Seekers:\nEEO Know Your Rights.","description_format":"text","description_chars":4474,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","Exhibitions","Legal Software","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-07T11:24:40Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.612,"p_room":1,"age_days":7,"expected_fill_days":30,"reasons":["conf:19","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/relx-knowledge-management-specialist","json_url":"https://alion.io/job/relx-knowledge-management-specialist.json","meta":{"generated_at":"2026-10-15T21:04:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32009,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3770},"rest":"https://alion.io/mcp/rest/get_company?id=3770"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frelx-knowledge-management-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frelx-knowledge-management-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frelx-knowledge-management-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/relx-knowledge-management-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frelx-knowledge-management-specialist"}]}