{"id":2182107,"url":"https://alion.io/job/relx-occ-euc-engineer","title":"OCC EUC Engineer","company":{"id":3770,"name":"RELX","domain":"relx.com","url":"https://alion.io/company/relx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":131,"ghost_share":0,"stale_share":0.771,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6537},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"ChatGPT","optional":true},{"name":"Claude","optional":true},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"Incident Management","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"Microsoft Teams","optional":true},{"name":"OneDrive","optional":true},{"name":"SharePoint","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-10-09T15:13:36Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-11T19:48:19Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"QUALIFICATIONS:\nBachelor’s degree holder\n5-7 years of systems or infrastructure engineering experience.\nPrior experience in a technical leadership or SME capacity is desirable.\nAdvanced knowledge of Windows systems and infrastructure (Windows servers, AD, DNS, and DHCP).\nDemonstrated experience in enterprise identity platforms (Entra ID/Active Directory) and public cloud (AWS and/or Azure).\nExperience in managing and supporting Microsoft 365 services (Exchange Online, SharePoint, OneDrive, and Microsoft Teams).\nExperience managing and supporting third-party and SaaS-based services (e.g., Saviynt, ChatGPT Enterprise, Claude AI).\nKnowledge in incident management, service request fulfillment, change requests, and major incident management.\nSystem installation and troubleshooting experience.\nAdvanced understanding of system and problem management tools.\nAdvanced knowledge of scripts for automation.\nKnowledge of virtual server environments and thin clients.\nKnowledge of system recovery procedures.\nGood oral and written communication skills.\nAbility to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives\nACCOUNTABILITIES:\nDemonstrate thorough understanding of major system components in completing assigned tasks (e.g., Windows infrastructure, AD, DNS, DHCP, Microsoft 365, AWS, and/or Azure, Microsoft 365).\nLeading a team of technical resources on team initiatives, projects, optimization, and operations.\nDiagnose problems with application programs, common systems, or systematic questioning techniques.\nConfigure controls; install or troubleshoot systems within multiple system environments.\nProvide prompt recovery and problem escalation using multiple system management and problem management tools.\nPartner closely with development groups, support groups, and vendors to coordinate and communicate/escalate problems as appropriate to meet assigned deadlines.\nAssist in daily support of the systems/products assigned, through early detection and pursuit of changes in system responses or operation.\nWork closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.\nApply problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks.\nDiagnose system performance problems.\nPerform online system functions to assist with tasks encountered in the execution of daily responsibilities such as utility functions and editing of files.\nDevelop lists/scripts for execution of commonly used processes and automation of simple tasks.\nManage incident response and major incidents.\nProper implementation of team changes and service requests.\nProper creation, execution, documentation, and closure of tasks, changes, and requests.\nParticipate in an on-call rotation, supporting escalations and providing after-hours support as needed.\nAll other duties as assigned.\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scamshere.\nPlease read our Candidate Privacy Policy.\nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\nUSA Job Seekers:\nEEO Know Your Rights.","description_format":"text","description_chars":4049,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","Exhibitions","Legal Software","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-09T15:13:36Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":32,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/relx-occ-euc-engineer","json_url":"https://alion.io/job/relx-occ-euc-engineer.json","meta":{"generated_at":"2026-10-11T21:26:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10306,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3770},"rest":"https://alion.io/mcp/rest/get_company?id=3770"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frelx-occ-euc-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frelx-occ-euc-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frelx-occ-euc-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/relx-occ-euc-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frelx-occ-euc-engineer"}]}