{"id":3403931,"url":"https://alion.io/job/relx-prepost-delivery-owner","title":"Pre/Post-Delivery Owner","company":{"id":3770,"name":"RELX","domain":"relx.com","url":"https://alion.io/company/relx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":127,"ghost_share":0,"stale_share":0.567,"repost_share":0.008,"time_to_fill_p50_days":40,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5000,"max_usd":11000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":15},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-28T15:27:26Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-29T11:28:32Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Pre/ Post Delivery Owner\nReady to put your attention to detail to work, ensuring accurate orders, seamless deliveries and timely invoicing?\nWant to combine your operations experience and analytical skills with AI tools to streamline workflows and drive process improvements?\nAbout our Team\nThe Corporate Markets - Pharma group is the leading provider of content-based marketing services to the pharmaceutical, medical device, and biotech industries. We build on Elsevier’s strong content position and relationships with healthcare professionals to help our clients reach their desired audience with best-in-class clinical content that only Elsevier can deliver. We are leaders in what we do.\nAbout the Role\nIn the pre-delivery stage, the Pre/Post-Delivery Owner ensures order information is \"right first time\" and completes order checks before delivery. Working regionally with sales representatives, they make sure orders follow agreed guidelines and that no \"Rules of the road\" products are approved until compliant. In the post-delivery stage, they confirm the customer contract is fulfilled before invoicing, working closely with the billing and invoice team to complete proof-of-delivery checks for every order and give the go-ahead to invoice.\nResponsibilities:\nWorks in close collaboration with other pre/post-delivery owners to manage the volume of transactions; has a good overview of Global Pharma products, understands what \"delivery\" entails for those products, and checks journal shipment and product delivery.\nEnsures proof of delivery exists and the Billing team sends it to the customer with every invoice.\nEnsures billing details for client invoicing are set and proactively chases up any missing information.\nStays organized and reviews product delivery order reports for SOX compliance, ensuring orders are approved for billing and that SOX checks are done and appropriately documented in line with relevant processes.\nTracks orders that are missing information and/or incomplete (e.g. missing insertion orders, generic email IDs) as well as orders that failed proof-of-delivery checks.\nWorks with other team members and Delivery Owners to review root causes of recurrent issues, continuously helps improve metrics and ensures orders are keyed right first time.\nKeeps the Product Delivery Lead up to date on billing orders, ensures adherence to an agreed time frame when orders are delivered, and liaises very closely with the billing team to resolve any post-billing queries.\nRemains calm and accurate and adheres to processes, particularly when managing high volumes of transactions over month-end and year-end.\nRequirement\nBachelor's degree or equivalent work experience, with 2 years' experience in a professional capacity, preferably in Operations or Process Management.\nProficiency with the Microsoft Office suite (Word, Excel & PowerPoint).\nStrong organizational, verbal and analytical skills, with strong attention to detail.\nAbility to multitask within a fast-paced environment.\nStrong communication, follow-through and interpersonal skills, and a team player.\nActively adopts approved AI tools and identifies AI and automation opportunities to improve efficiency, accuracy, quality and predictability, simplify repetitive/manual tasks, streamline workflows and reduce turnaround time.\nExperiments with AI-enabled ways of working, shares use cases, prompts, best practices and learnings to build team capability, and leverages AI within the wider Elsevier ecosystem by integrating with existing tools, dashboards and processes while avoiding unnecessary duplication.\nEnsures responsible and compliant AI usage while tracking and demonstrating tangible benefits such as time saved, reduced manual effort, improved quality and process improvements.\nWork in a way that works for you\nWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.\nWorking flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive\nWorking for You\nWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:\nComprehensive Health Insurance: Covers you, your immediate family, and parents.\nEnhanced Health Insurance Options: Competitive rates negotiated by the company.\nGroup Life Insurance: Ensuring financial security for your loved ones.\nGroup Accident Insurance: Extra protection for accidental death and permanent disablement.\nFlexible Working Arrangement: Achieve a harmonious work-life balance.\nEmployee Assistance Program: Access support for personal and work-related challenges.\nMedical Screening: Your well-being is a top priority.\nModern Family Benefits: Maternity, paternity, and adoption support.\nLong-Service Awards: Recognizing dedication and commitment.\nNew Baby Gift: Celebrating the joy of parenthood.\nSubsidized Meals in Chennai: Enjoy delicious meals at discounted rates.\nVarious Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.\nFree Transport pick up and drop from the home -office - home (applies in Chennai)\nAbout the Business\nA global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scamshere.\nPlease read our Candidate Privacy Policy.\nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\nUSA Job Seekers:\nEEO Know Your Rights.","description_format":"text","description_chars":7124,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","Exhibitions","Legal Software","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-28T15:27:26Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":40,"reasons":["conf:4","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/relx-prepost-delivery-owner","json_url":"https://alion.io/job/relx-prepost-delivery-owner.json","meta":{"generated_at":"2026-10-29T14:45:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22204,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3770},"rest":"https://alion.io/mcp/rest/get_company?id=3770"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frelx-prepost-delivery-owner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frelx-prepost-delivery-owner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frelx-prepost-delivery-owner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/relx-prepost-delivery-owner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frelx-prepost-delivery-owner"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3403931}},{"tool":"search_jobs","arguments":{"company":"relx.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3403931},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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