{"id":2483822,"url":"https://alion.io/job/relx-sales-support-administration-coordinator","title":"Sales Support & Administration Coordinator","company":{"id":3770,"name":"RELX","domain":"relx.com","url":"https://alion.io/company/relx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":142,"ghost_share":0,"stale_share":0.782,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":84000,"period":"year","method":"role_country_seniority_unknown","sample_n":148},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-13T23:42:05Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T11:28:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Sydney | Hybrid (2 days in office)\nAre you an organised administrator who enjoyssupporting sales teams, managing processes and solving problems behind the scenes?\nWe're looking for a Sales Support & Administration Coordinator to support our Account Management team, ensuring customers receive a seamless experience from order processing through to onboarding and implementation. This is ahands-on role focused on administration, process execution and stakeholder coordination.\nWhat You'll Do\nProvide exceptional customer service by responding to customer inquiries, providing product information, and resolving issues.\nSupport the sales team with onboarding, order processing and contract implementation\nAssist the sales team to improve customer satisfaction, this will include issue resolution, billing, invoicing, order processing, legal coordination and contract implementation.\nCoordinate with other departments such as Legal, Finance and Fulfilment teams to resolve issues\nMaintain accurate records and workflows in Salesforce and internal systems\nHelp remove roadblocks and ensure a smooth customer experience\nIdentify opportunities to improve processes and drive efficiencies across the direct client portfolio, as required.\nAbout You\nExperience in Sales Support, Administration, Customer Operations or Account Coordination\nConfident using Salesforce, CRM systems and Microsoft Office\nExposure to billing, invoicing or SAP is highly regarded\nStrong attention to detail and organisational skills\nEnjoy working in a fast-paced, process-driven environment\nExperience within financial services, insurance, professional services, technology or SaaS businesses will be highly regarded.\nWhy Join Us?\nSupportive team with full training provided\nHybrid working model\nVaried role with exposure to sales, legal, finance and customer operations\nOpportunity to build valuable commercial and stakeholder management skills.\nBe part of a high-performance sales team in a business enjoying significant growth, a Global FTSE 100 business\nAbout the Business\nLexisNexis Risk Solutions is the essential partner in the assessment of risk. We provide customers with insights and technologies that drive growth, improve operational efficiencies, and enhance customer experiences.\nOur solutions span fraud and identity management, financial crime compliance, and payments, helping organisations navigate risk with confidence in an increasingly complex world.\nYou can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/.\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. 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