{"id":3219909,"url":"https://alion.io/job/relx-senior-implementation-consultant","title":"Senior Implementation Consultant","company":{"id":3770,"name":"RELX","domain":"relx.com","url":"https://alion.io/company/relx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":130,"ghost_share":0,"stale_share":0.562,"repost_share":0.008,"time_to_fill_p50_days":40,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Franklin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95300,"max":158800,"currency":"USD","period":"year","gross":null,"usd_annual":158800},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T06:33:07Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About the role:\nThe Senior Implementation Consultant is responsible for leading complex customer implementations and serving as a subject matter expert for products, customer workflows, and implementation best practices. This role partners directly with customers and cross-functional teams to ensure successful planning, configuration, testing, launch, stabilization, and adoption of products and services.\nThe Senior Implementation Consultant works closely with Product Management, Technology, Operations, Support, Sales, and Customer Success to understand customer requirements, identify risks, recommend solutions, and ensure successful delivery outcomes. This position also serves as a mentor and resource to other implementation team members, helping drive consistency, knowledge sharing, and continuous improvement across implementation activities.\nResponsibilities\nLead complex customer implementations from discovery through configuration, testing, go-live, stabilization, and transition to support.\nDevelop and manage implementation plans, including scope, timelines, milestones, ownership, dependencies, risks, and deliverables.\nBuild trusted relationships with customers and stakeholders by understanding their business processes, operational needs, and product requirements.\nFacilitate customer meetings, requirements workshops, project planning sessions, and ongoing status reviews to ensure alignment and progress.\nServe as the primary point of contact for implementation issues, proactively identifying risks and driving timely resolution and escalation when needed.\nTranslate customer requirements into effective solution designs by applying deep product knowledge, configuration expertise, and implementation best practices.\nCoordinate cross-functional teams, internal resources, and third-party partners to ensure successful project delivery and launch readiness.\nMonitor implementation progress, communicate project status to stakeholders, and develop mitigation or recovery plans to address challenges and delays.\nSupport customer adoption and long-term success by validating readiness, delivering guidance, and promoting effective use of product capabilities.\nMentor team members, share implementation best practices, support onboarding efforts, and drive continuous improvement of processes, tools, and documentation.\nRequirements:\n5 + years of Vital Records industry experience.\n5 + years of customer implementation, product management, project management, business analysis, or related experience.\nExperience leading complex customer implementations from planning through launch.\nExperience working directly with government customers and cross-functional delivery teams.\nExperience gathering business requirements and translating them into implementation solutions.\nExperience managing multiple projects, customers, or workstreams with competing priorities.\nExperience with VitalChek, VitalIQ, VitalAmend, payment solutions, storefronts, or related Vital Records products.\nExperience working with state, county, or local government agencies.\nExperience mentoring or coaching team members.\nExperience supporting large-scale or multi-product implementations.\nEducation\nA high school diploma or equivalent is required. Additional education, professional training, industry certifications, or relevant experience are preferred but not required.\n\nU.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates.\n\nThis job is eligible for an annual incentive bonus.\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scamshere.\nPlease read our Candidate Privacy Policy.\nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\nUSA Job Seekers:\nEEO Know Your Rights.","description_format":"text","description_chars":4637,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","Exhibitions","Legal Software","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-25T02:27:47Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 257","filings_12m":257,"filings_prev_12m":227,"green_card_filings_12m":0,"median_offered_wage_usd":127500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":4}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":40,"reasons":["conf:23","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":158800,"is_top_pay":false},"html_url":"https://alion.io/job/relx-senior-implementation-consultant","json_url":"https://alion.io/job/relx-senior-implementation-consultant.json","meta":{"generated_at":"2026-10-26T07:41:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10123,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3770},"rest":"https://alion.io/mcp/rest/get_company?id=3770"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frelx-senior-implementation-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frelx-senior-implementation-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frelx-senior-implementation-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/relx-senior-implementation-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frelx-senior-implementation-consultant"}]}