{"id":1508382,"url":"https://alion.io/job/relx-student-movement-coordinator-i","title":"Student Movement Coordinator I","company":{"id":3770,"name":"RELX","domain":"relx.com","url":"https://alion.io/company/relx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":113,"ghost_share":0,"stale_share":0.805,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":14000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2136},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-01T03:02:44Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Key Responsibilities\nManage student movement between cohorts, including transferring students to the correct cohort and helping ensure dropped, repeating, or returning students are accurately reflected in the appropriate roster.\nReport student payment status directly to Evolve Support so incoming student questions about access can be resolved quickly and accurately.\nMonitor HESI course activity to identify nonpaying students who may have reenrolled or regained access without appropriate payment confirmation.\nPartner with Delivery Operations on nonpaying student reporting to help ensure students without current payment status do not have access to Compass or Live Review.\nConfirm product entitlement by the required date to support timely access, delivery readiness, and a smooth student experience.\nEnable or disable student Evolve account access, as needed\nMaintain accurate documentation of student movement, payment exceptions, entitlement confirmations, and access-related follow-up items.\nEscalate unresolved payment, access, or entitlement issues to the appropriate internal stakeholders for timely resolution.\nAdditional Responsibilities\nFulfill desk copies of requested textbooks.\nManage the approval process for Evolve Admin requests.\nCross-Functional Collaboration\nThis role works closely with Sales, Customer Success, Evolve Support, Delivery Operations, and other internal teams involved in cohort management, billing visibility, product delivery, and student access support. The coordinator serves as a central point of operational follow-through for student-pay visibility and roster accuracy.\nRequired Skills and Qualifications\nStrong attention to detail and ability to manage student-level records accurately.\nAbility to follow defined processes while identifying exceptions that require escalation.\nClear written communication skills for support handoffs, status updates, and internal documentation.\nComfort working across multiple systems and internal teams to validate payment, roster, and entitlement information.\nCustomer-focused mindset with the ability to support timely student access while maintaining payment and entitlement controls.\nAbility to prioritize time-sensitive access needs and meet required entitlement deadlines.\nSuccess Measures\nStudents are accurately placed in the correct cohorts.\nPayment-status updates are communicated to Evolve Support in a timely manner.\nProduct entitlement confirmations are completed by the required date.\nInternal teams have clear, reliable information to resolve student access questions quickly.\nQualifications:\nBachelor's degree holder or completed at least 2 years level in College (no back subjects/incomplete units)\nMust have at least 2 years relevant experience\nExcellent communicator (both written and verbal), and strong presentation skills\nKnowledgeable in Microsoft Word, Excel and PowerPoint\nFamiliarity in different CRM tools\nAbility to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.\nAdditional for internal applicants:\nMust be in current role for 1 year\nMust not have received any Disciplinary Action within the past 12 months\nMust not have any Attendance and Punctuality issues in the past 12 month\nMust have a Successful or above rating in the last Enabling Performance cycle\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scamshere.\nPlease read our Candidate Privacy Policy.\nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\nUSA Job Seekers:\nEEO Know Your Rights.","description_format":"text","description_chars":4413,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","Exhibitions","Legal Software","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-09-30T06:52:20Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":33,"reasons":["conf:1","win:early","comp:junior,brand"],"computed_at":"2026-10-01T04:41:09Z"},"pay":null,"html_url":"https://alion.io/job/relx-student-movement-coordinator-i","json_url":"https://alion.io/job/relx-student-movement-coordinator-i.json","meta":{"generated_at":"2026-10-01T04:41:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4174,"day_limit":5000,"remaining_today":826,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}