{"id":1136631,"url":"https://alion.io/job/relx-team-leader-content-operations-wdot","title":"Team Leader – Content Operations (WDOT)","company":{"id":3770,"name":"RELX","domain":"relx.com","url":"https://alion.io/company/relx","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":115,"ghost_share":0,"stale_share":0.843,"repost_share":0.009,"time_to_fill_p50_days":31,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":49000,"period":"year","method":"role_seniority_country_cell","sample_n":11},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-09-23T08:26:52Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T11:16:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Team Leader - Content Operations (WDOT)\nAre you passionate about leading content operations and improving data quality for one of the world’s largest research databases?\nDo you enjoy working with cross-functional teams to solve complex content-flow challenges and drive continuous improvement through data and automation?\nAbout Our Team\nWDOT (WORKs Domain Operations Team), part of Elsevier’s Research Data Platform (RDP) organization, is responsible for the completeness, quality, and end-to-end content flow of Scopus, one of the world’s largest abstract and citation databases. The team manages the operational standards, thresholds, and governance frameworks that determine what content enters Scopus, how quickly it is processed, and how fully it is covered. This includes content ingestion, Articles-in-Press (AiP) tracking, clustering and deduplication, citation correction, retractions, and content quality diagnostics. WDOT works closely with Content Sourcing (CSD), Publisher Relations (PRM), Source Data Management (SDM), and technology teams to keep Scopus complete, accurate, and trusted by the global research community.\nAbout the role\nAs Team Leader, you will manage a team of Process/Data Specialists responsible for the completeness, quality, and end-to-end content flow of Scopus. You will oversee operational performance across completeness standards, ingestion and production pipelines, clustering, deduplication, and quality diagnostics, ensuring targets are met and risks are escalated and resolved. You will serve as the senior escalation point for cross-team issues, strengthen documentation and resilience to reduce single points of failure, and represent WDOT’s completeness and content-flow priorities in cross-domain governance forums.\nResponsibilities:\nLead governance for Scopus completeness standards, quality benchmarks, and coverage-gap closure.\nOversee content ingestion and production workflows to ensure timely and accurate content flow into Scopus.\nManage exceptions and escalations for records that fail completeness or quality checks, working with Content, CSD, PRM, SDM, and technology teams.\nReview Power BI dashboards and reporting metrics to ensure completeness, speed, coverage, and quality insights are accurate and actionable.\nEnsure discard, retraction, correction, citation-accuracy, clustering, and deduplication processes are completed compliantly and on schedule.\nLead, mentor, and develop Process/Data Specialists while setting clear goals, reviewing performance, and building an inclusive team culture.\nAct as the main escalation point for content-flow issues, AiP delays, and completeness gaps requiring cross-functional support.\nDrive process improvement, resource planning, automation, AI-enabled data literacy, KPIs, and productivity initiatives for the completeness and content operations function.\nProactive, assertive, and data-curious, with the confidence to surface issues early, challenge the status quo, make informed decisions with incomplete information, persist through pushback, escalate when needed, and use data to identify what the numbers may indicate next.\nRequirements:\nBachelor’s or master’s degree in any discipline with 5+ years of relevant experience in content operations, data/content quality, or scholarly publishing.\nStrong understanding of bibliographic database completeness, content ingestion pipelines, metadata standards, and content-quality governance frameworks.\nWorking knowledge of clustering, deduplication, retraction/correction, citation matching, and content ingestion or production workflows is preferred.\nProficiency with Power BI or similar dashboarding tools to support metrics governance, reporting, and performance tracking.\nUnderstanding of AI technologies and data literacy to support automation, data-driven insights, and continuous improvement.\nStrong people leadership skills, with experience managing experienced individual contributors and guiding talent development.\nAbility to provide direction to stakeholders, peers, managers, and direct reports while ensuring clarity on priorities, goals, OKRs, and KPIs.\nComfortable managing ambiguity, handling escalations, collaborating across functions, and partnering with senior management on strategy and execution planning.\nWork in a way that works for you\nWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.\nWorking flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.\nWorking for You\nWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:\nComprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company.\nGroup Life Insurance: Ensuring financial security for your loved ones.\nGroup Accident Insurance: Extra protection for accidental death and permanent disablement.\nFlexible Working Arrangement: work-life balance.\nEmployee Assistance Program: Access support for personal and work-related challenges.\nMedical Screening: Your well-being is a top priority.\nModern Family Benefits: Maternity, paternity, and adoption support.\nLong-Service Awards: Recognizing dedication and commitment.\nNew Baby Gift: Celebrating the joy of parenthood.\nSubsidized Meals in Chennai: Enjoy delicious meals at discounted rates.\nVarious Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.\nFree Transport pick up and drop from the home -office - home (applies in Chennai)\nAbout the Business\nA global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.\n\nWe know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.\nWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.\nCriminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scamshere.\nPlease read our Candidate Privacy Policy.\nWe are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.\nUSA Job Seekers:\nEEO Know Your Rights.","description_format":"text","description_chars":7608,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Insurance","Exhibitions","Legal Services"],"lifecycle":[{"event":"open","at":"2026-09-23T08:26:52Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-09-23T15:58:05Z"},"pay":null,"html_url":"https://alion.io/job/relx-team-leader-content-operations-wdot","json_url":"https://alion.io/job/relx-team-leader-content-operations-wdot.json","meta":{"generated_at":"2026-09-23T15:58:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}