{"id":2607261,"url":"https://alion.io/job/remason-service-manager","title":"Service Manager","company":{"id":4416941,"name":"R.E. Mason","domain":"remason.com","url":"https://alion.io/company/remason","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":68,"open_postings":37,"ghost_share":0.541,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charleston, United States","Charlotte, United States","Columbia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":62000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7331},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-01T13:05:29Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-20T19:02:21Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":48},"description":"As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers.\nR.E. Masonis an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper. \nWhat R.E. Mason Offers Associates:\nR.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:\nParticipation in the Employee Stock Ownership Program (ESOP)\nRetirement plan, including a Safe Harbor contribution\nMedical / Dental / Vision Insurance\nEmployer paid Life Insurance and Long-Term Disability Insurance\nGenerous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave\nPaid Parental Leave\nPaid company holidays\nCareer Development Program\nRetirement and Financial Wellness program\nEmployee Assistance Program (EAP)\nAlternative/Hybrid Work Schedules\nGeneral Description\nThe Mechanical Services Service Manager develops and execute business plans for mechanical services specific to R.E. Mason customers. This individual should have service experience with industrial customers and be familiar with service, sales, and applications of valves, instruments and mechanical equipment.\nSpecific Responsibilities\nResponsible for Mechanical & Valve Service deliverables to R.E. Mason customers for both shop and field services. Take lead responsibility for overall safety, scope, schedule, budget and quality of work for outages and field service events. Provide the necessary leadership to successfully complete outages at industrial facilities in South Carolina. Work closely with internal Sales and Service associates to ensure timely planning and execution of industrial service business.\nWork with R.E. Mason Account Managers to integrate valves services into overall account plans\nWork with Sales Management to develop service business at new and existing customers\nProvide technical sales detail required to meet customer scope expectations while developing service proposals with the R.E. Mason Services Sales Team\nWork with customers to plan, execute, and deliver field service and shop repair through our established Outage Management Program\nManage and deliver service repair reports and final outage reports to customers\nTravel within territory (NC/SC/VA) - 80%. \nQualifications\nRequired Competencies\nProject Management fundamentals (Organizational Skills)\nControl valve, Automatic on/off valve, manual isolation valve and safety relief valve technical knowledge\nProcess Control knowledge\nAbility to interface with and influence decision makers\nExhibit professionalism, rapport/trust building skills\nStrong written and oral communication skills, including presentation skills.\nWorks well in team and individual settings\nInterpersonal skills; specifically including engaged listening and acknowledging skills, as well as questioning and discovery skills\nTime management skills\nRequired Education and Experience\nKnowledge of process control and equipment applications for the industrial valve and instrument market\n2 year Technical Degree (or) Equivalent Military experience\n2 years of experience within the valve service industry, industrial plant maintenance or valve sales\n Physical Requirements\nStanding\nWalking\nSitting\nKneeling\nReaching Overhead\nClimbing\nPushing and Pulling\nLifting - 50 pounds\nUsing a Computer\nUsing a Telephone\nDriving\nRE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of RE Mason’s Affirmative Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.\n In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with RE Mason, please call our office at (704) 375-4465.\nThis is a drug-free workplace. Employment is contingent upon the successful completion of any required pre-employment and, if applicable, ongoing drug testing, including testing mandated by customer site access requirements.","description_format":"text","description_chars":4813,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Life insurance","Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T10:08:27Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.29,"p_room":0.28,"age_days":48,"expected_fill_days":20,"reasons":["conf:0","stale_co","win:tail","crowd:junior"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/remason-service-manager","json_url":"https://alion.io/job/remason-service-manager.json","meta":{"generated_at":"2026-10-20T22:34:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26419,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4416941},"rest":"https://alion.io/mcp/rest/get_company?id=4416941"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fremason-service-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fremason-service-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fremason-service-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/remason-service-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fremason-service-manager"}]}