{"id":2966757,"url":"https://alion.io/job/remote-office-operations-manager","title":"Operations Manager","company":{"id":4429473,"name":"Remote Office","domain":"remoteoffice.io","url":"https://alion.io/company/remote-office-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":{"label":"AEST","utc_offset_min":10,"utc_offset_max":10},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["AU"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Canva","optional":false},{"name":"ClickUp","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-21T00:28:04Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T13:37:21Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"This is a remote position.\nBusiness Operations Manager - Job Description\nEmployment Type: Full-time, Remote\nReports To: Founder & CEO\nWorking Hours: Aligned to AEST business hours\nAbout the Opportunity\nRemote Office is a global talent infrastructure company helping Australian businesses build and manage high-performing offshore teams. Shift AI is an execution infrastructure company that helps businesses scale through intentional automation and AI agent deployment.\nBoth businesses are growing. As for the Founder of the businesses, the time needs to move toward building - not running. This role exists to take the operational layer off entirely.\nThe person in this seat will own execution across two businesses - covering operations, finance, people, compliance, and commercial function. This is not a coordination role. It is an ownership role. You will make decisions, hold accountability, and drive outcomes without needing to be managed.\nIf you are looking for a role where your manager tells you what to do next, this is not it. If you are someone who sees the gap, fills it, and reports back with the outcome - read on.\nWhat You Will Own\nOperations & Execution\nDrive organisational performance across both businesses by coordinating with the sales team, setting targets, and tracking delivery against those targets\nManage HR project management across the full talent lifecycle - structure, compliance, documentation, advisory, and escalation\nHandle people management matters including disputes and sensitive situations; escalate only what genuinely requires the Founder's involvement\nBe the practising custodian of organisational culture - you model it, reinforce it, and hold the team to it\nFinance & Commercial\nExecute financial transactions and maintain clean financial records in coordination with the accounts team\nOwn client invoicing - accuracy, timeliness, and follow-through are non-negotiable\nOwn all tool and software subscription management - renewals, cancellations, cost reviews\nOptimise operational costs and contribute to pricing and cost strategy across both businesses\nFormulate talent cost strategy across regions, accounting for market rates, compliance obligations, and business margins\nHandle corporate structure matters and tax planning with appropriate professional stakeholders\nLegal & Contracts\nDraft, review, and manage commercial contracts, contractor agreements, service agreements, and internal employment documentation\nMake sound commercial and compliance decisions within your authority; flag edge cases appropriately\nCommunication & Presentation\nPrepare business presentations for internal and external use as required - Canva proficiency is expected\nCollaborate regularly with clients, team members, and relevant external parties in a professional and clear manner\nWhat We Are Looking For\nNon-negotiables\nFluent English - written and spoken; your communication must be clear, precise, and professional\nDemonstrable experience across operations, finance, and HR - not one of these, all of them\nA decision-maker, not a task-taker - you must be comfortable owning outcomes\nHigh integrity and discretion - you will be handling sensitive financial, legal, and people matters\nSystems thinker - you see processes, not just tasks; you build for durability, not convenience\nStrong Edge\nProficiency with AI tools and automation - ClickUp, Slack, Zoho Books, and AI agents\nExperience working across multi-entity or cross-border business structures\nFamiliarity with Australian business compliance context\nContract drafting experience beyond templates\nThe Kind of Person We Are Looking For\nThe title is Operations Manager. The reality is closer to a business partner.\nWe value calm over urgency, clarity over volume, and ownership over effort. We do not reward heroics - we reward systems. If you are the kind of person who builds the right process and then lets it run, you will fit here.\n\nWhat You Can Expect\nA role with genuine scope and real decision-making authority\nDirect access to the Founder - you are not buried in a hierarchy\nA team that values clarity, ownership, and doing things properly\nThe tools, structure, and context to do your job well - not just the title\nRemote Office and Shift AI are equal opportunity employers. We hire based on capability, character, and fit - nothing else.","description_format":"text","description_chars":4332,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Professional Services","Business Development"],"lifecycle":[{"event":"open","at":"2026-10-21T00:28:04Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":27,"reasons":["seen:1","velocity","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/remote-office-operations-manager","json_url":"https://alion.io/job/remote-office-operations-manager.json","meta":{"generated_at":"2026-10-22T14:19:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13888,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4429473},"rest":"https://alion.io/mcp/rest/get_company?id=4429473"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fremote-office-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fremote-office-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fremote-office-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/remote-office-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fremote-office-operations-manager"}]}