{"id":2970571,"url":"https://alion.io/job/remote-raven-administrative-assistant","title":"Administrative Assistant","company":{"id":2403,"name":"Remote Raven","domain":"hireremoteraven.com","url":"https://alion.io/company/remote-raven","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":85,"open_postings":5,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":{"min":null,"max":6,"currency":"USD","period":"hour","gross":null,"usd_annual":12000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T15:31:19Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About the Role\nA homeowners association management company is seeking a reliable and organized Administrative Assistant to support its management team and serve as a first point of contact for homeowners. This role sits at the intersection of operations, customer service, and administrative coordination, making it well suited to someone who is equally comfortable managing data entry and handling a high volume of resident inquiries with professionalism and patience.\nThe Administrative Assistant will support management staff directly - including when managers are traveling - and will play a key role in keeping day-to-day operations running smoothly. Full training on company systems and processes will be provided.\nKey Responsibilities\nAdministrative and Operational Support\nEnter and maintain data in the Caliber property management system, ensuring records are accurate and current \nUpdate and maintain management reports, tracking the status of active projects and open items across the portfolio \nKeep track of all ongoing projects, flagging items that require follow-up or escalation \nUpload documents to management portals and maintain organized digital records \nUpdate homeowner and contact information in the system, including email addresses and communication preferences \nSupport managers with administrative tasks while they are traveling, ensuring continuity of operations \nHomeowner Customer Service\nHandle a high volume of inbound phone calls, particularly during quarterly billing cycles, responding to payment and account inquiries professionally and accurately \nAddress common homeowner questions, including payment confirmation, account status, amenity access information (such as clubhouse door codes and key access), and general community inquiries \nRespond to email inquiries and route questions to the appropriate manager when needed \nProvide accurate, helpful, and patient communication to homeowners at all times, regardless of inquiry volume \nQualifications\nRequired\nStrong administrative and organizational skills with high attention to detail \nExcellent phone manner and verbal communication skills - comfortable handling a large volume of calls with professionalism and composure \nClear and professional written communication for email correspondence \nProficiency with standard computer applications and comfort learning new property management systems (Caliber training will be provided) \nAbility to manage multiple tasks simultaneously and prioritize effectively \nReliable, punctual, and self-directed with the ability to work independently \nPreferred\nPrior experience in property management, HOA administration, or a similar customer-facing administrative role \nFamiliarity with Caliber or similar property management software \nExperience with basic accounting support tasks, such as account reconciliation or billing follow-up \nWhat We Are Looking For\nThis role is best suited to someone who genuinely enjoys helping people and takes pride in keeping things organized. Homeowners contact the office with questions that matter to them - whether their payment posted, how to access a community amenity, or who to speak with about an issue - and the Administrative Assistant is often the first voice they hear. Warmth, patience, and accuracy matter as much as efficiency.\nYou are comfortable with repetitive tasks and understand that consistency is a form of reliability. You follow through, you document your work, and you keep the team informed so that nothing falls through the cracks, even when the manager you support is out of the office.\nRequirements\nThis is a full time role\nUp to $6/hr","description_format":"text","description_chars":3629,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services","Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-21T02:10:27Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":49,"reasons":["conf:9","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":12000,"is_top_pay":false},"html_url":"https://alion.io/job/remote-raven-administrative-assistant","json_url":"https://alion.io/job/remote-raven-administrative-assistant.json","meta":{"generated_at":"2026-10-22T16:21:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16597,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2403},"rest":"https://alion.io/mcp/rest/get_company?id=2403"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fremote-raven-administrative-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fremote-raven-administrative-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fremote-raven-administrative-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/remote-raven-administrative-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fremote-raven-administrative-assistant"}]}