HR Generalist (US experience required)

About the Role

A US-based social services organization is seeking a dedicated HR Generalist to keep its hiring and HR administration running efficiently on a day-to-day basis. This is a high-execution role that spans full-cycle recruitment, onboarding, training coordination, employee engagement, and payroll support. You will work closely with the People and Culture Director, who leads coaching, development, and retention, while you own the operational and administrative engine behind those functions.

The role is based in the Philippines and aligned to Arizona business hours (approximately 11:00 PM to 8:00 AM PHT, Monday through Friday). All communication and candidate-facing work is conducted in English.

Reports to: People and Culture Director

Location: Philippines, work from home

Schedule: Full-time, Monday through Friday, aligned to Arizona business hours (night shift)

Key Responsibilities

Recruitment (End-to-End)

• Post and update job ads on US job boards; source candidates through job boards, referrals, and online searches
• Screen applications and conduct initial phone or video screenings
• Schedule interviews and conduct first-round interviews
• Keep all candidates informed with follow-up within one business day at each stage of the process
• Update the applicant tracking system daily and send a weekly hiring report to the People and Culture Director
• Submit finalist interview notes and resumes for offer approval; prepare offer letters and coordinate background checks

Onboarding and HR Administration

• Send offer letters and onboarding packets through Gusto (HR and payroll system); collect and track all pre-employment requirements
• Track background checks, clearances, certifications, and required trainings; send reminders until complete
• Maintain complete, audit-ready employee records (201 files)
• Schedule 30/60/90-day check-in meetings for the People and Culture Director
• Prepare welcome emails, system access requests, and first-week schedules for all new hires

Training Coordination

• Build and publish the training calendar at least 30 days in advance
• Schedule trainers, virtual meeting links, and sessions; manage registrations and attendance tracking
• Track completion of required trainings and flag employees who are behind schedule
• Route last-minute training requests to the People and Culture Director for approval before any changes are made to the calendar

Employee Engagement

• Coordinate logistics for team events, recognition programs, and incentives, including invitations, online orders, vendors, and timelines
• Manage the culture plan budget provided before each event; track spending and receipts
• Send monthly employee engagement surveys and summarize results for leadership review
• Schedule stay interviews and exit interviews
• Maintain HR trackers for headcount, open positions, turnover, and training completion

Payroll and Benefits Support (Preparation Only)

This role supports payroll preparation but does not process or approve payroll.

• Review timesheets in Gusto before each payroll cutoff; send an exceptions list covering missed punches, missing approvals, overtime spikes, and hours that do not match the schedule
• Remind employees and supervisors to submit and approve timecards before the deadline
• Check mileage reimbursement logs for completeness and accuracy before approval
• Maintain a payroll change log each pay period (new hires, terminations, pay rate changes, bonuses) and submit it before each payroll run
• Track PTO requests and balances; flag scheduling conflicts
• Maintain the payroll calendar and send reminders; answer basic employee questions and route pay-amount questions to the appropriate contact
• Collect I-9 documents and track completion deadlines (in-person document review is handled by a US-based representative)
• Prepare responses to unemployment claim notices for approval before the deadline
• Send benefits enrollment reminders for new hire and open enrollment periods; track completion
• Track workers' compensation injury report paperwork and route to the insurance contact
• Respond to employment verification requests using an approved template

Performance Expectations

• Interviews scheduled within 2 business days of receiving a qualified application
• Job offers extended within 21 days for direct-care roles
• 100% of new hires complete all onboarding requirements before their first day of service
• Training calendar published 30 days in advance with no unapproved last-minute changes
• Engagement activities delivered on time and within the approved budget
• Timecard exceptions list and payroll change log submitted before every payroll cutoff
• Unemployment claim responses and I-9 tracking completed before their respective deadlines

Qualifications

Required

• Bachelor's degree in Psychology, Human Resource Management, Business Administration, or a related field
• At least 2 years of experience as an HR Generalist, Recruiter, or Talent Acquisition Specialist
• Experience recruiting for US-based companies is required - you will be sourcing, screening, and communicating with US candidates on behalf of a US employer
• Excellent written and spoken English - you will be the first point of contact for many US-based candidates and employees
• Highly organized, with strong follow-through and consistent attention to detail
• Reliable high-speed internet connection, backup power, and a quiet, professional home workspace
• Willingness to work night shift aligned to Arizona business hours
• Handles confidential information with full discretion; willing to sign a confidentiality agreement

Preferred

• Experience recruiting in healthcare, social services, or high-volume BPO environments
• Familiarity with US timekeeping and payroll concepts, including overtime rules, PTO accrual, and pay periods
• Experience with Gusto or similar HR and payroll platforms
• Proficiency with Google Workspace and applicant tracking tools

Requirements

This is a full time role

Rate is $6-$7/hr

100% Remote