{"id":4113628,"url":"https://alion.io/job/remote-recruitment-claims-administrator","title":"Claims Administrator","company":{"id":7633,"name":"Remote Recruitment","domain":"remoterecruitment.co.za","url":"https://alion.io/company/remote-recruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":["ZA"],"hiring_countries_total":1,"salary":{"min":20000,"max":28000,"currency":"ZAR","period":"month","gross":null,"usd_annual":20244},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T23:52:35Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T23:52:35Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Claims Administrator\nSalary: R20,000 to R28,000 per month\nLocation: Fully remote, South Africa\nHours: Full-time, UK business hours\nEngagement: Independent contractor\nOrganisation: Remote Recruitment\nRemote Recruitment is looking for an organised Claims Administrator to support accurate claim documentation and communication. You will help keep files complete, follow up on missing information and support the authorised claims team without making coverage or settlement decisions.\nWhat you will do\n- Register incoming claims and maintain accurate case records.\n- Check submitted documents against the required checklist.\n- Request missing information using approved communications.\n- Track outstanding documents and follow-up actions.\n- Keep claimants informed of administrative progress within agreed guidelines.\n- Prepare complete files for review by authorised claims staff.\n- Escalate discrepancies, complaints and complex queries.\n- Handle personal and claim information confidentially.\nWhat we are looking for\n- At least one year of claims administration or relevant insurance-support experience.\n- Strong accuracy, record keeping and organisation.\n- Clear written and spoken English.\n- The ability to manage sensitive conversations professionally.\n- Confidence using case-management systems and spreadsheets.\n- The ability to follow procedures and work within delegated responsibilities.\n- Reliability and the ability to work independently.\n- A suitable quiet workspace, reliable internet and a practical backup plan for connectivity or power interruptions.\nNice to have\n- Experience supporting a UK insurance or claims team.\n- Experience maintaining claim audit trails.\n- A relevant insurance-administration qualification.\nWhat is on offer\n- Monthly remuneration of R20,000 to R28,000, depending on relevant experience.\n- A fully remote role based in South Africa.\n- Full-time work aligned with UK business hours.\n- An administrative role focused on complete documentation, clear communication and organised claims support.\nWho can apply\nApplicants based in South Africa who can work the required hours and demonstrate the relevant skills and experience for this role.\nHow to apply\nApply through this advert with your updated CV. Describe the types of claims and claims-management systems you have supported. 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