{"id":2796018,"url":"https://alion.io/job/remote-workmate-operations-client-coordination-specialist","title":"Operations & Client Coordination Specialist","company":{"id":4372762,"name":"Remote Workmate","domain":"remoteworkmate.com","url":"https://alion.io/company/remote-workmate","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PHP","optional":false},{"name":"Microsoft Teams","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-17T21:52:58Z","employer_posted_date":null,"last_verified_at":"2026-10-17T21:52:58Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"This is a remote position.Operations & Client Coordination SpecialistRemote | Philippines \nFull-Time, Php 40,000 – 50,000/month FIXED \n\nMorning Shift (AU Time) \nHMO Included\n\nIf you are a highly organized, \"backbone\" administrative professional who thrives on keeping a complex engine running smoothly—keep reading.\nThis isn’t a passive, data-entry role. This is a high-stakes coordination position for an Australian leader in essential building services. You will be the \"air traffic controller\" for a busy team, ensuring that every electrical, fire, and safety service is scheduled, tracked, and closed out with precision.\nWhy This Is a Dream Job\n\nYou’ll be working directly with an Australian owned and operated essential services business who:\n\nValues Filipino Talent:Has a long, successful history of working with offshore team members and treats them as core, integrated partners.\n\nProvides Industry Stability:Operates in the essential building services sector (Electrical, Fire, Test & Tag)—work that is always in demand.\n\nCommunicates with Clarity:Provides clear systems and expectations—no guesswork or \"fire drills.\"\n\nInvests in Your Health:Offers HMO coverage from day one to ensure you and your family are protected.\n\nOffers the Perfect Schedule:Work Australian business hours (early finish PHT) and get your afternoons back.\n\nWhat You’ll Be OwningThis is a senior-level coordination role where you own the lifecycle of a job—from scheduling to portal compliance. You’ll take the lead on:\n\nAroFlo Job Management:Leading job creation via optimized schedule extracts, ensuring high-level data integrity within the system.\n\nSchedule & Dispatch Coordination:Managing the calendars for field technicians to ensure maximum coverage and zero missed appointments.\n\nDynamic Prioritization:Amending your workflow throughout the day based on incoming client calls or shifting departmental needs.\n\nClient Communication & Inquiry:Responding promptly to client queries and resolving issues professionally across email, phone, and chat.\n\nPortal Management:Documenting and tracking job completions and ensuring specific client portals are updated in real-time.\n\nOperational Support:Participating in daily huddles to address priorities and providing ad-hoc support such as report generation.\n\nRequirementsThis Role Is a Great Fit If You\nHave 3–5 Years of Experience:Specifically within a trade, maintenance, or service industry environment.\n\nAre Detail-Obsessed:You hate \"loose ends\" and have a natural urge to document and track everything.\n\nCommunicate with Authority:You can hold your own in professional conversations with Australian business owners and technicians.\n\nAre Tech-Savvy:You pick up new software quickly and are proficient in Microsoft 365.\n\nHave a \"Backbone\":You are comfortable following up firmly with stakeholders to ensure tasks are completed.\n\nAre Reliable:You are ready to start your day at 5:30 AM PHT and have a stable home-office setup.\n\nBonus Points If You\nHave experience in the building services, construction, or maintenance industry.\n\nHave worked with Australian clients previously and understand the local culture/slang.\n\nHave experience using Field Service Management software (e.g., Simpro, AroFlo, or ServiceM8, Tradify).\n\nTools You’ll Use\nField Service Management (FSM) Software\n\nMicrosoft 365 (Outlook, Teams, Excel)\n\nMS Teams (Internal communication)\n\nGo to (external communication; phone system)\n\nHours, Pay, and Stability\nFull-time:40 hours per week.\n\nSchedule:Monday to Friday, 8:30 AM – 4:30 PM TAS (5:30 AM – 1:30 PM PHT).\n\nSalary:Php 40,000 – 55,000 fixed monthly rate (based on experience).\n\nStability:Long-term, permanent role with a established company looking to expand their PH team.\n\nWhat Success Looks LikeAfter 60–90 days:\n\nField technicians are arriving at sites with all necessary information and zero scheduling conflicts.\n\nThe backlog of administrative service reports is cleared and kept up-to-date daily.\n\nClients recognize you as the \"go-to\" person for status updates on their building services.\n\nThe AU management team feels a significant \"weight off their shoulders\" regarding day-to-day coordination.\n\nBenefits\nFinal Word\nIf you’ve ever thought:“I am a top-tier coordinator who knows how to run a tight ship—I just want a company that respects my expertise and provides a stable, long-term home.”This is that role.Let’s build long-term success—together.\n\nOriginally posted on Himalayas","description_format":"text","description_chars":4442,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services"],"lifecycle":[{"event":"open","at":"2026-10-17T23:28:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":27,"reasons":["seen:3","win:early","comp:attention"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/remote-workmate-operations-client-coordination-specialist","json_url":"https://alion.io/job/remote-workmate-operations-client-coordination-specialist.json","meta":{"generated_at":"2026-10-21T06:51:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9676,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4372762},"rest":"https://alion.io/mcp/rest/get_company?id=4372762"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fremote-workmate-operations-client-coordination-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fremote-workmate-operations-client-coordination-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fremote-workmate-operations-client-coordination-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/remote-workmate-operations-client-coordination-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fremote-workmate-operations-client-coordination-specialist"}]}