{"id":2378245,"url":"https://alion.io/job/remserv-site-reliability-engineerlead","title":"Site Reliability Engineer/Lead","company":{"id":2544385,"name":"RemServ","domain":"remserv.com.au","url":"https://alion.io/company/remserv","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":84000,"max_usd":211000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":830},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false},{"name":"Agile","optional":true},{"name":"ITIL","optional":true},{"name":"ITSM","optional":true},{"name":"Jira","optional":true},{"name":"Microsoft Teams","optional":true},{"name":"OpenAI","optional":true},{"name":"Platform Engineering","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-07-23T00:00:00Z","employer_posted_date":"2026-07-23","last_verified_at":"2026-10-13T03:28:26Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":82},"description":"Making a difference isn’t just our purpose, it’s what motivates our people every day. For us, work is not about ticking a box. It’s about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives.This is a great opportunity to establish and lead Site Reliability Engineering at Macmillan Shakespeare.\nHere’s how you will make a difference in this role…\nYou'll start as a hands-on technical leader, designing and building our enterprise observability platform across Azure, cloud and hybrid environments. As the capability grows, you'll transition into leading and building our SRE practice, setting engineering standards, mentoring a team and influencing technology strategy across the business.\nIf you're excited by creating platforms, automating operations, improving reliability and using modern technologies-including the adoption of AI-assisted operations-this role offers the autonomy and support to make a lasting impact.\nAt MMS clear expectations help our people Be the Difference.\nYour key responsibilities in this role will include:\nBuild our SRE capability from the ground up.\nShape the enterprise observability platform strategy and technology roadmap\nInfluence architecture and engineering practices across the organisation\nWork with modern Azure cloud technologies, automation and AI-enabled operations\nEnsure Platform Robustness, Compliance & Cyber Security\nGrow into a strategic leadership role while staying close to technology\nPartnering with Product Owners, Engineering Managers and Platform teams to embed reliability engineering practices throughout the software development lifecycle.\nJoin a collaborative team that values innovation, continuous improvement and engineering excellence\nTo be considered for this role you will have:\nDemonstrated experience designing and operating enterprise monitoring, observability and operational platforms in complex hybrid/cloud environments.\nExperience with Infrastructure as Code (IaC), CI/CD pipelines, platform automation, and Microsoft Azure integrations, including logging, monitoring and alerting.\nExperience implementing monitoring, logging and distributed tracing using modern observability practices.\nExperience designing automated operational workflows using APIs and event-driven architectures.\nStrong understanding of Site Reliability Engineering (SRE), operational automation and continuous improvement.\nExperience leading major incident management, root cause analysis and post-incident reviews.\nAbility to simplify complex technical concepts and influence engineering teams through technical leadership.\nStrong stakeholder engagement skills across engineering, product, operations, cyber security and executive leadership.\nExperience developing engineering standards, governance frameworks and operational practices.\nDesirable\nExperience establishing or leading SRE, Platform Engineering or DevOps functions.\nExperience with enterprise IT Service Management (ITSM) platforms and automated incident management.\nExperience integrating Jira, Microsoft Teams and collaboration platforms into operational workflows.\nExperience with Azure AI Foundry, Azure OpenAI or AI-assisted operational tooling.\nExperience in regulated industries with strong governance and compliance requirements.\nKnowledge of modern cloud architecture, resilience engineering and distributed systems.\nEssential\nBachelor's degree in Information Technology, Computer Science, Software Engineering or a related discipline, or equivalent industry experience.\nDesirable But Not Essential\nITIL® 4 Foundation or Managing Professional certification.\nRelevant Microsoft Cloud certifications.\nCertified Site Reliability Engineer (SRE) qualification or equivalent industry training.\nAgile and/or Scrum certifications.\nWhat we can offer you:\n· Strong culture and the support of a values-based recognition program\n· Novated leasing benefits and discounts\n· 12 weeks paid parental leave\n· Comprehensive learning and development opportunities to support your career growth\n· Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations\n· Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund\n· Exempt Employee Share Plan\n· Volunteer leave & Career break\n· MMS Rewards program\nEmbracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.\n· We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.\n· We value the skills and attributes veterans can bring to our organisation.\n· We embrace hybrid working and welcome conversations about flexibility.\nPlease note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.\nWe acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.\nIf you identify as a person living with disability and require adjustments to our recruitment process, please contact us at ","description_format":"text","description_chars":5385,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Parental leave"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Asset Management & Funds","Leasing, Auto & Equipment Finance"],"lifecycle":[{"event":"open","at":"2026-10-12T18:59:02Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.599,"p_room":0.28,"age_days":82,"expected_fill_days":33,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/remserv-site-reliability-engineerlead","json_url":"https://alion.io/job/remserv-site-reliability-engineerlead.json","meta":{"generated_at":"2026-10-13T15:47:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":3364,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2544385},"rest":"https://alion.io/mcp/rest/get_company?id=2544385"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fremserv-site-reliability-engineerlead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fremserv-site-reliability-engineerlead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fremserv-site-reliability-engineerlead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/remserv-site-reliability-engineerlead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fremserv-site-reliability-engineerlead"}]}