{"id":2038640,"url":"https://alion.io/job/remtek-workplace-apprentice-customer-service-administrator","title":"Apprentice Customer Service Administrator","company":{"id":2337524,"name":"Remtek Workplace","domain":"remtekworkplace.com","url":"https://alion.io/company/remtekworkplace","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":52000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":78},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T15:35:29Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T13:49:16Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"All applicants MUST apply through the following link to be considered for this position:https://www.findapprenticeship.service.gov.uk/apprenticeship/VAC2000057905\nWe are seeking a highly organised and efficient Customer Service Administrator to join our team. The ideal candidate will be responsible for managing incoming and outgoing communications, handling general inquiries, processing payments, and coordinating bookings for deliveries and assistive technology training. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.\nResponsabilidades\nManage Communications: Handle incoming and outgoing calls and emails, ensuring timely and professional responses.\nQuery Management:\n Address general internal and external queries, providing accurate information and assistance as needed.\nPayment Processing:\n Take and process payments efficiently, maintaining accurate records of all transactions.\nBooking Coordination:\n Schedule and manage bookings for deliveries and assistive technology training sessions, coordinating with relevant parties to ensure smooth operations.\nAdministrative Support:\n Provide general administrative support to the team, assisting with various tasks as needed to ensure efficient office operations.\nRequisitos\nExperience: Previous experience in an administrative role is preferred.Communication Skills: Excellent verbal and written communication skills, with a professional phone and email manner.\nOrganisational Skills: Strong organisational abilities, with the capacity to manage multiple tasks and priorities simultaneously.\nAttention to Detail: High level of accuracy and attention to detail in all tasks, especially in handling payments and bookings.\nTechnical Proficiency: Proficiency in using office software, including email, word processing, and spreadsheet applications.\nCustomer Service: A customer-focused approach, with the ability to handle inquiries and resolve issues in a courteous and effective manner.\nProblem-Solving: Ability to think critically and solve problems efficiently as they arise.\nBeneficios\nLiving Wage Employer\n28 Days Annual Leave\nBirthday Day Off\nPrivate Health Care Scheme\nEmployee Recognition Awards \nCasual Fridays\nCompany Events\nCareer Progression\nOvertime / Hybrid 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