{"id":4291828,"url":"https://alion.io/job/renesas-electronics-senior-implementation-engineer-3","title":"Senior Implementation Engineer","company":{"id":3481,"name":"Renesas Electronics","domain":"renesas.com","url":"https://alion.io/company/renesas-electronics","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":107,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T19:28:35Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T23:35:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Senior Implementation Engineer (SIE) is assigned to customers once the deal is closed. SIEs ensure that customers understand and experience the value of Altium’s Enterprise solutions (AES). The SIE enables the customer’s successful implementation of AES, and ensures they are productive. The effectiveness in influencing both internal and external stakeholders is the single most important characteristic of the SIE. SIEs demonstrate value, can put systems and processes into common practice, and efficiently resolve internal and external issues. The SIE plays an indispensable role in bridging the gap between the Altium Sales, Customer Success (Technical Support) and R&D organizations.\nKey Competencies\nAbility to think strategically and understand Altium’s goals and objectives, and influence decisions and policies that will help Altium AND the customer achieve goals and objectives.\n\nPossess emotional intelligence to empathize with the customer, understand who the customer is, how they think, and translate that into customer requirements.\n\nBe action-oriented and leverage project management skills to work effectively with deployment and technical support teams.\n\nProactively drive improvements to systems, processes, products, and solutions.\n\nBe proactive in identifying critical client deadlines while demonstrating the ability to independently organize, oversee, and fulfill project timelines to ensure consistent delivery.\n\nJob Description\nWork with Account Managers, Solution Architects and other SIEs on training, guiding, and coaching customers through the myAltium engagement process.\n\nProvide detailed Project management skills for the Implementation and ensure the customer’s ongoing success post deployment.\n\nUse in-depth knowledge of client, industry, business processes, and deep knowledge of the product and technical expertise to drive and increase adoption and usage of AES.\n\nServe as the post-sale point of contact for customers during AES implementation..\n\nCollaborate with Altium’s Customer Success (Technical Support) and R&D organizations to ensure timely resolution of issues, and to propose solutions that continually add value to the customer.\n\nHandle escalations of implementation and customer productivity blocking issues, and coordinate related activities with Sales, TAMs, R&D, and Customer Success (Tech Support).\n\nWork with Solution Architects and R&D to resolve software issues that have the highest impact to the customer and Altium’s business.\n\nBuild excellent customer relationships, and influence them to adopt recommended best practices.\n\nWork with Account Managers to reduce churn, and enable client expansion, renewal and retention.\n\nBe a customer advocate. Promote a customer-focused culture across Altium to continually improve customer relationships and Altium capabilities.\n\n Bachelors/Masters degree in Electrical Engineering, Mechanical Engineering, or equivalent degree and experience\n\nAt least 5 years of experience in customer success, account management, or a client-facing role in Electronic Design Automation (EDA)\n\nExperience with Altium or other PCB ECAD Library/component management required\n\nPLM expertise desirable\n\nAbility to engage customer at business level, drive alignment, and execution\n\nAbility to be highly effective in a matrix management organization\n\nExcellent communication skills, both written and verbal\n\nAble to travel 30%\n\n The expected annual pay range for this position is $120,000. This position is also eligible for bonus opportunities. Please note that final offer amount will be dependent on geographic location, applicable experience, and skillset of the candidate.\nRenesas offers a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and pet insurance. In addition to elective benefit options, benefited employees receive company-paid life insurance and AD&D, LTD, short term medical benefits as well as paid sick time, paid holidays, and accrued paid vacation. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.\nAltium Limited, a part of the Renesas Group and headquartered in San Diego, California, is a global software company accelerating the pace of electronics innovation. We are redefining electronic product creation in a software-defined world with our industry-first cloud-based platform that unites every stakeholder and phase of electronics development.\nFrom startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. At Altium, our teams are empowered to innovate, collaborate globally, and help create the future of electronics development.\nWe believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process.","description_format":"text","description_chars":5051,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Processors, MCUs & AI Chips","Automotive Components","Analog & Power Semiconductors"],"lifecycle":[{"event":"open","at":"2026-11-13T23:35:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 60 · green card filings: 30","filings_12m":60,"filings_prev_12m":78,"green_card_filings_12m":30,"median_offered_wage_usd":144222,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":6}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":32,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-14T01:33:45Z"},"pay":null,"html_url":"https://alion.io/job/renesas-electronics-senior-implementation-engineer-3","json_url":"https://alion.io/job/renesas-electronics-senior-implementation-engineer-3.json","meta":{"generated_at":"2026-11-14T01:33:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1339,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3481},"rest":"https://alion.io/mcp/rest/get_company?id=3481"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frenesas-electronics-senior-implementation-engineer-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frenesas-electronics-senior-implementation-engineer-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frenesas-electronics-senior-implementation-engineer-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/renesas-electronics-senior-implementation-engineer-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frenesas-electronics-senior-implementation-engineer-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4291828}},{"tool":"search_jobs","arguments":{"company":"renesas.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4291828},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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