Mortgage Processor

Mortgage Processor - RenoFi

RenoFi is transforming the way homeowners finance their renovations while continuing to serve traditional mortgage demand. We are building the nation’s leading renovation lending platform, empowering homeowners to tap into their future home value, not just the equity they already have. The future of mortgage operations isn’t just about moving files, it’s about creating clarity, momentum, and confidence for every homeowner we serve. Our operations team sits at the center of that mission, ensuring that every loan moves smoothly from application to funding. As a Mortgage Processor at RenoFi, you’ll play a critical role in helping families turn renovation plans into reality. You’ll manage your own pipeline of loans, work closely with loan officers, underwriters, and contractors, and bring both precision and urgency to every step of the process. RenoFi offers Agency, Government, Non-QM, Renovations, Construction to Perm, Land Loans, and HELOCs. This isn’t a production line role. It’s an opportunity to be part of a small, collaborative team inside a fast-growing fintech lender that is leveraging mortgage operations excellence in the customer and loan officer experience.

Why RenoFi

• RenoFi is building the most advanced renovation lending platform with products competitors can’t offer.
• A collaborative culture that values accuracy, speed, and proactive communication.
• A leadership team that invests in training, career development, and operational excellence.
• The chance to be part of a company that’s reshaping an entire category of mortgage lending.

What You’ll Do

As a Mortgage Processor at RenoFi, you’ll own your files from submission through closing, ensuring accuracy, completeness, and speed throughout every stage of the loan process. Here's what that looks like day to day:

• Review new loan submissions for completeness and accuracy, ensuring all required documentation is received.
• Communicate proactively, mostly via telephone, with borrowers, loan officers, investors, and contractors to gather missing items and resolve conditions.
• Prepare files for underwriting by verifying income, assets, liabilities, credit, and property documentation.
• Manage your active pipeline, tracking milestones, and ensuring all timelines are met or exceeded.
• Identify potential issues early and work collaboratively to prevent delays or last-minute surprises.
• Maintain detailed notes and updates in the LOS to ensure complete visibility for all stakeholders.
• Deliver an exceptional experience for homeowners and loan officers, balancing speed with precision.
• Support continuous improvement by sharing feedback on systems, workflows, and borrower experience.

Who You Are

• You’re a detail-oriented, organized, and driven professional who takes pride in keeping loans moving. You understand that behind every file is a family and your work directly impacts their ability to, purchase, refinance, improve their home.
• A proactive communicator who stays ahead of deadlines and keeps everyone informed.
• A natural problem-solver who finds solutions instead of excuses.
• A multitasker who thrives in a fast-paced, high-accountability environment.
• A team player who enjoys working closely with sales, underwriting, and operations partners.
• A learner who wants to grow with a company that’s defining the future of mortgage lending.

Key Responsibilities

• Minimum 3+ years of mortgage processing experience.
• Willing to communicate by telephone with internal and external customers
• Strong knowledge of Agency,Non-QM, Portfolio, FHA, VA, and renovation loan products and guidelines.
• Familiarity with loan origination systems.
• Proven ability to manage multiple files simultaneously while maintaining accuracy and compliance.
• Strong written and verbal communication skills.
• Exceptional attention to detail and organizational ability.
• Positive attitude, accountability, and a desire to work in a collaborative, fast-growing environment.