{"id":3074555,"url":"https://alion.io/job/renovo-solutions-sr-engineer-lcms","title":"Sr. Engineer - LCMS","company":{"id":2284366,"name":"RENOVO SOLUTIONS","domain":"renovo1.com","url":"https://alion.io/company/renovo1","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Chromatography","optional":false},{"name":"HPLC","optional":false},{"name":"Mass Spectrometry","optional":false}],"status":"live","first_seen_at":"2026-10-22T10:24:23Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-31T00:59:22Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Why Renovo?\nRenovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.\nSummary:\nA Life Science Engineer III - Chromatography is a highly skilled and technically proficient professional responsible for leading and supporting Renovo Care’s engineering service operations. This role serves as a Subject Matter Expert (SME) on Chromatography technology and equipment, including GC, IC, SFC and Mass Spectroscopy equipment, including Single quad and multi quad, providing advanced technical support, driving service excellence, and optimizing operational workflows. This position is a key escalation point for field service events, provides support training and development of engineering staff, validates critical service content, and contributes to pricing strategy and process improvement initiatives.\nWhat you will do:\nLead all technical needs, including managing engineering service escalations, providing triage support for troubleshooting and coaching.\nOffer pricing support for service-related tasks, tools, and materials as well as advising on parts inventory needs to support RenovoCare budgets.\nProvide input on Renovo Care's potential and advise on the integration of new products into service offerings.\nDirectly support field service teams by acting as the final point of escalation for all service events in the field, resolving complex technical issues and ensuring field service teams have the necessary support to achieve successful service outcomes. \nIdentify opportunities to enhance service delivery, pricing, and training processes. Collaborate with internal teams to implement changes that optimize workflows and improve service outcomes.\nSupport the pricing structure for Renovo Care, Scientific Services, and Relocations, ensuring labor, material, and service delivery costs are well-defined and competitive in the Master Class Table. Define labor hours for each service to optimize operational efficiency.\nDevelop and implement SOPs for equipment qualification, ensuring compliance with regulatory requirements (e.g., FDA, EMA). Generate qualification reports that document performance tests, risk assessments, and calibration checks for audit and inspection purposes. Ensure equipment is properly qualified before use by validating performance, confirming specifications, and verifying operational limits.\nPerform remote and on-site troubleshooting during equipment service events, maintaining high service standards, across the Renovo Engineering Team. \nMaintain direct responsibility for assigned RenovoCare equipment as part of the service delivery effort.\nPerforms planned maintenance, repairs, and other verification/qualification services on a variety of laboratory multi-vendor instruments\nInstalls and optimizes hardware/software/network products and configurations at customer sites\nManages customer relationships by communicating work performed and providing a follow-up plan as needed\nProvides accurate and timely completion of service reports, expense reports and other administrative tasks\nCommunicates and escalate repair diagnostic and information with supervisor and other internal personnel to expedite repairs\nProvides a communication link between the customer and supervisor to help ensure that effective service is provided to the customer\nEnsures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance\nEscalates to management challenging service events in an efficient manner and develops a plan for resolution\nTrains and/or mentors Life Science Engineer colleagues on maintenance of HPLC/UPLC devices\nQualifications:\nExperience repairing, troubleshooting, supporting and operating analytical chemistry or related equipment required\nMinimum 7 years experience with life science laboratory equipment (e.g. LC, LC/MS, GC or GC/MS Chromatography)\nMinimum 3 years experience with GxP environment\nEducation/Special Training:\nBachelor’s Degree in Chemistry, Biochemistry, Engineering or related field required\nRequired Competencies:\nAccountability - takes ownership of assigned work and responsibilities, follows through, and closes the loop\nCommunication - clearly expresses thoughts and ideas both in written and verbal communications, provides timely information\nFinancial Acumen - Considers financial impact of all decisions\nIntegrity - Can admit mistakes, is direct and truthful\nCustomer Service - demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements\nPriority Setting - Prioritizes assigned schedules and workload\nTeam Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues\nGiving Feedback - Provides constructive feedback towards department goals and activities, helps to foster growth within the team\nSafety Requirements:\nAbide and follow our Injury & Illness Prevention Program\nMaintain a safe working environment for self and others if they come in contact within the laboratory area in accordance with the facility’s policies\nMust follow OSHA guidelines in regard to blood borne pathogens, airborne pathogens, radiation, sharp instruments and/or tools, hazardous liquids, and operating devices\nOn-time completion of safety trainings assignments\nClassification:\nFLSA: Non-Exempt\n**Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.\nPay range: $120k-$140k annually based on experience","description_format":"text","description_chars":6104,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Hospitals & Health Systems","Laboratory Equipment"],"lifecycle":[{"event":"open","at":"2026-10-22T10:24:23Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B 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