{"id":3972788,"url":"https://alion.io/job/rentman-implementation-specialist-german-speaking","title":"Implementation Specialist (German-speaking)","company":{"id":2245705,"name":"Rentman","domain":"rentman.io","url":"https://alion.io/company/rentman-io","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Utrecht, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-11-09T14:44:04Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T03:32:20Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About us\nRentman is a B2B SaaS scale-up building a smart, powerful operations management platform to support event and media production teams. Our users plan everything from small shoots to massive festivals in 70+ countries, and they all rely on Rentman to keep their gear, people, and timing perfectly in sync. We’re based in Utrecht (NL) with a second office in Toronto (CA), and our 120+ team members work in a culture that’s open, flat, and inclusive, where curiosity drives us, ownership matters, and everyone has the freedom to challenge ideas and make an impact. Check out our public roadmap to see what’s coming next!\nMission of this role\nThe Netherlands is Rentman's biggest customer base, and DACH is our second-biggest. As an Implementation Specialist (German-speaking) on our Professional Services team, you make sure our German-speaking customers get the same excellent, hands-on support as everyone else.\nYou are the solution expert who helps customers realize the full value of Rentman. You deliver paid trainings to existing customers that accelerate onboarding, boost account health, and broaden usage across teams. Everything comes from our standardized service catalogue: the offering is standard, the application is tailored to each customer. These services come on top of what every Rentman customer already gets free of charge: support, the support center, and for some a dedicated CSM.\nWhen you're not delivering customer trainings, you help the wider team stay useful year-round: you build standardized video trainings based on the most common questions coming out of our support center, and you're available to represent Rentman at customer events or trade shows in German-speaking markets.\nWhat you'll do\nIntegrate Rentman knowledge with customer-centricity and commercial acumen to provide tailored training, in both German and English, that enhances customer usage, satisfaction, and professional services revenue.\n\nDeliver at least 60% of your time as direct, standardized-but-tailored training to customers, one-on-one or in groups.\n\nWhen you're not training customers, build standardized video trainings/webinars addressing the most common issues raised through our support center.\n\nRepresent Rentman at customer-facing events or trade shows in German-speaking markets when needed.\n\nAlways look for opportunities to expand and optimize our professional services and serve more customers in a standardized way.\n\nMaintain top-level knowledge of Rentman's functionality and industry challenges to advise customers effectively, and keep this knowledge current.\n\nExcel in administration and process efficiency to ensure internal processes (availability, booking, invoicing) run smoothly, and the customer journey is frictionless.\n\nAdopt a customer-friendly attitude and deliver high-quality training to ensure an optimal customer experience.\n\nWhat we are looking for\nNative or very fluent in German and fluent in English. You're equally comfortable running a training in either language.\n\nExperience training or onboarding customers on a SaaS platform.\n\nYou're curious about how customers actually get their work done and where the tool could serve them better.\n\nYou take ownership of your pipeline and your numbers.\n\nYou communicate clearly, both with customers and internally.\n\nYou keep your training administration, scheduling, and invoicing organized so the customer journey stays frictionless.\n\nNice to haves\nYou've worked inside the AV, production company, or event rental industry and know its workflows from the inside. This is what lets you speak credibly to customers about how they run their business, not just how the software works.\n\nFamiliarity with Rentman or similar equipment rental or event management software.\n\nExposure to more than one segment, such as dry hire, staging, broadcast, or corporate AV.\n\nAn existing network in the German/DACH AV and event industry.\n\nWhat you’ll get\nCompetitive salary based on experience, plus 8% holiday allowance\n\nA results-based bonus based on company performance (up to a full 13th month's salary)\n\n25 vacation days to recharge\n\nEarn an extra day of PTO for each year at Rentman, from your second anniversary up to five years.\n\nA 4-week paid sabbatical after 5 years to go on an adventure\n\nFlexible WFH policy & work from anywhere for 4 weeks a year\n\nPension plan through BrightPensioen\n\nAn annual training budget to grow your skills\n\nAccess to OpenUp for mental well-being and personal growth\n\nYour choice of a shiny new Windows, Linux, or Mac\n\nStay active with the team: join the Rentman football team, squash and padel, plus a discounted Urban Sports membership\n\nAn OV Business card if you live more than 10km from the office\n\nAn ambitious, inclusive, and diverse international team\n\nA flexible, energizing workplace with free lunches, office perks (PS5, ping pong, D&D), legendary karaoke nights, and regular team activities\n\nAn amazing office in the heart of Utrecht, in the historic Drift 17\n\nOur process\nHere's a breakdown of our recruitment process to give you a clear idea:\nIntroduction Call with the recruiter about the job & Rentman, online (30-45 mins)\n\nPast Experience & Culture Interview with the team, online or on-site (60 mins)\n\nA take home assignment (max 120 mins)\n\nFinal Skills Interview, on-site (60 mins)\n\nApply now! For questions or additional information, contact us at .\n\nAt Rentman, we value diversity and are committed to creating an inclusive environment for all employees. We believe that our differences make us stronger and strive to foster a workplace where everyone feels valued and respected.","description_format":"text","description_chars":5624,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","ERP & Business Management Software","Event Technology"],"lifecycle":[{"event":"open","at":"2026-11-09T16:49:46Z"}],"visa":[{"country":"NL","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Recognised sponsor of the Dutch immigration service (IND)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Highly skilled migrants and regular labour","cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["IND: public register of recognised sponsors (work)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":60,"reasons":["conf:3","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/rentman-implementation-specialist-german-speaking","json_url":"https://alion.io/job/rentman-implementation-specialist-german-speaking.json","meta":{"generated_at":"2026-11-10T08:36:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19939,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2245705},"rest":"https://alion.io/mcp/rest/get_company?id=2245705"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frentman-implementation-specialist-german-speaking"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frentman-implementation-specialist-german-speaking"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frentman-implementation-specialist-german-speaking"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rentman-implementation-specialist-german-speaking\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frentman-implementation-specialist-german-speaking"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3972788}},{"tool":"search_jobs","arguments":{"company":"rentman.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3972788},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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