Location
In office (Surakarta)
Employment
Contractor
Confirmed on the employer's own hiring board on Oct 27, 2026. First seen by Alion on Oct 22, 2026. Rentokil Initial scores B on the Alion truth index.
Overview
Company
Impact
Profile match
Rentokil Initial is a British business services company whose largest business is pest control, alongside hygiene and wellbeing services such as washroom supplies, air care and sanitisation for commercial customers. Formed in 1996 when Rentokil acquired BET and its Initial business, the group is listed on the London Stock Exchange, operates in around 90 countries and expanded heavily in North America through its 2022 acquisition of Terminix. The company is headquartered in Crawley, England, United Kingdom.
- Menerima, merekap dan merekam seluruh keluhan dan informasi dari pelanggan
- Menjalankan program-program Customer Care yang ada
- Membina hubungan baik dengan kantor pusat dan pelanggan
- Melakukan input sistem seluruh keluhan dan informasi dari pelanggan yang diterima melalui Call Center dan mendistribusikannya ke cabang
- Memastikan bahwa semua keluhan ditangani sesuai dengan SOP
- Secara aktif memberikan informasi ke Departemen terkait sehubungan dengan kepuasan pelanggan
- Filling dokumen
Requirements
- Minimal D3 Semua Jurusan
- Disukai D3 Administrasi
- Memiliki kemampuan komunikasi dan bahasa Inggris yang cukup
- Disukai memiliki pengalaman telemarketing / call center / customer care minimal 1 tahun
- Memiliki kemampuan google sheet dan olah data dengan baik
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