{"id":3061165,"url":"https://alion.io/job/rentokil-initial-branch-customer-care-solo","title":"Branch Customer Care - Solo","company":{"id":4509,"name":"Rentokil Initial","domain":"rentokil-initial.com","url":"https://alion.io/company/rentokil-initial","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":76,"open_postings":567,"ghost_share":0.31,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":78,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Surakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T06:38:55Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-27T17:14:34Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":4},"description":"Menerima, merekap dan merekam seluruh keluhan dan informasi dari pelanggan\n Menjalankan program-program Customer Care yang ada\n Membina hubungan baik dengan kantor pusat dan pelanggan\n Melakukan input sistem seluruh keluhan dan informasi dari pelanggan yang diterima melalui Call Center dan mendistribusikannya ke cabang\n Memastikan bahwa semua keluhan ditangani sesuai dengan SOP\n Secara aktif memberikan informasi ke Departemen terkait sehubungan dengan kepuasan pelanggan\n Filling dokumen\n Requirements\nMinimal D3 Semua Jurusan\nDisukai D3 Administrasi\nMemiliki kemampuan komunikasi dan bahasa Inggris yang cukup\nDisukai memiliki pengalaman telemarketing / call center / customer care minimal 1 tahun\nMemiliki kemampuan google sheet dan olah data dengan baik\nBenefits","description_format":"text","description_chars":769,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-22T06:38:55Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":78,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/rentokil-initial-branch-customer-care-solo","json_url":"https://alion.io/job/rentokil-initial-branch-customer-care-solo.json","meta":{"generated_at":"2026-10-27T17:41:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7381,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4509},"rest":"https://alion.io/mcp/rest/get_company?id=4509"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frentokil-initial-branch-customer-care-solo"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frentokil-initial-branch-customer-care-solo"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frentokil-initial-branch-customer-care-solo"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rentokil-initial-branch-customer-care-solo\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frentokil-initial-branch-customer-care-solo"}]}