{"id":2706144,"url":"https://alion.io/job/rentokil-initial-fqa-supervisor","title":"FQA Supervisor","company":{"id":4509,"name":"Rentokil Initial","domain":"rentokil-initial.com","url":"https://alion.io/company/rentokil-initial","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"C","score":69,"open_postings":629,"ghost_share":0.44,"stale_share":0,"repost_share":0.002,"time_to_fill_p50_days":60,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":67000,"period":"year","method":"role_country_seniority_unknown","sample_n":26},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T12:37:51Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T20:59:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Rentokil Boecker\nRentokil Boecker® is the largest public health company in the MENAT region and part of Rentokil Initial, a global services company operating in over 80 countries. We deliver certified pest control, food safety, and hygiene solutions to commercial and residential clients across the UAE, following international standards.\nAbout the Role\nWe are looking for a Field Quality Assurance Supervisor to lead, coach, and develop a team of service technicians in delivering world class pest control services. This is a hands on, field based leadership role. You will spend your time in the field, making sure every job meets our quality standards, developing your technicians through coaching, and building strong relationships with clients that keep them with us year after year.\nIf you have solid pest control experience, enjoy leading a team in the field, and take pride in getting the job done to the highest standard, this role is for you.\nWhat You Will Do\nLead, motivate, and develop a team of service technicians to deliver high quality pest control services\nCarry out regular field quality audit visits and daily spot checks to make sure every job meets company standards\nCoach technicians in the field, run regular training sessions, and complete formal performance assessments\nEnsure new technicians are fully trained and competent before they work unsupervised, and keep accurate records of their progress\nLead treatment execution in difficult or large scale pest control situations\nPlan the time, products, and manpower needed for different types of client jobs\nResolve customer complaints professionally and follow up to ensure client satisfaction\nBuild and maintain strong relationships with key clients to reinforce trust and retention\nMake sure technicians have the correct tools and equipment, and conduct regular vehicle inspections\nEnsure the team understands and follows all company policies, including occupational health and safety\nSupport the generation of new sales leads from the field\nPrepare and submit quality and service reports to the FQA Manager\nRequirements\nExperience in pest control services, ideally including specialised treatments\nProven ability to lead, coach, and develop a field team\nA strong quality and customer service mindset, with the drive to get the job done properly\nGood communication skills and the ability to build lasting client relationships\nThe ability to stay calm, organised, and positive while managing a constant stream of demands\nA valid UAE driving licence\nA high school certificate or equivalent\nA National Certificate in Pest Control (NCPC) is an advantage\nBenefits\nA full time role with a global leader in public health\nA supportive and professional team environment\nGenuine opportunities to grow your career within a company that values quality, teamwork, and development\nStructured training and development","description_format":"text","description_chars":2885,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-16T12:37:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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