{"id":2315088,"url":"https://alion.io/job/rentokil-initial-service-coordinator","title":"Service Coordinator","company":{"id":4509,"name":"Rentokil Initial","domain":"rentokil-initial.com","url":"https://alion.io/company/rentokil-initial","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":73,"open_postings":629,"ghost_share":0.45,"stale_share":0,"repost_share":0.002,"time_to_fill_p50_days":59,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":83000,"period":"year","method":"role_country_seniority_unknown","sample_n":116},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T03:57:09Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-12T10:08:18Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":0},"description":"Rentokil is looking for an organised Service Coordinator with strong administrative and communication skills to join the team in Lidcombe, Sydney on a full-time basis.\nAt Rentokil Initial, we are proud to be the global expert in pest control, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.\nThe core responsibilities in this role include:\nOrganising and scheduling regular field service activities for the Pest Control team\nEnsuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to the line Manager\nOrganise installations and jobs for completion within divisional time frames and expectations\nRespond to customer enquiries/complaints on service and, where required, arrange necessary non-routine service calls\nDeal with all paperwork and administration related to service activities and routing of documents for entry into the Branch Contracts Computer System\nEnsure all daily routines completed by technicians are recorded in accordance with divisional requirements\nProvide ongoing reports requested by management in relation to such items as state of service, jobs, customer service history, specific technician productivity, and customer retention\nMaintain reporting spreadsheets within timeframes\nThe ideal candidate will have:\nExcellent phone etiquette\nStrong written and verbal communication skills\nStrong computer skills\nAbility to give clear instructions\nStrong collaboration skills\nStrong time management skills\nPrevious experience in a similar role, or fast-paced office environment\nAs part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.\nIf the idea of working in a highly collaborative, friendly, yet busy and hardworking team organisation that is on a growth trajectory sounds like you, please get in touch!\nEmployees Testimonial:\n\"The team culture is inclusive, family-oriented and feels like a small business even though it is global\"\nLisa Craker\n“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”\nMatt Jones\n“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”\nRenay Fagan","description_format":"text","description_chars":2462,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-12T03:57:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":59,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/rentokil-initial-service-coordinator","json_url":"https://alion.io/job/rentokil-initial-service-coordinator.json","meta":{"generated_at":"2026-10-12T12:18:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19140,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4509},"rest":"https://alion.io/mcp/rest/get_company?id=4509"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frentokil-initial-service-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frentokil-initial-service-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frentokil-initial-service-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rentokil-initial-service-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frentokil-initial-service-coordinator"}]}