{"id":3739782,"url":"https://alion.io/job/reorbit-it-admin-and-support-specialist-2","title":"IT Admin and Support Specialist","company":{"id":56772,"name":"ReOrbit","domain":"reorbit.space","url":"https://alion.io/company/reorbit","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":85,"open_postings":22,"ghost_share":0,"stale_share":0.409,"repost_share":0,"time_to_fill_p50_days":70,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Helsinki, Finland"],"countries":["FI"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":true,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Confluence","optional":false},{"name":"ITIL","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"Self-Healing","optional":false},{"name":"SharePoint","optional":false},{"name":"Windows","optional":false},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"Google Workspace","optional":true},{"name":"VPN","optional":true},{"name":"Wi-Fi","optional":true}],"status":"live","first_seen_at":"2026-05-05T11:56:06Z","employer_posted_date":"2026-05-05","last_verified_at":"2026-11-10T06:50:09Z","board_verified":true,"closed_at":null,"days_open":189,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":188},"description":"ReOrbit is looking for a proactive and solutions-driven IT Admin and Support Specialist - Helsinki to provide hands-on IT infrastructure administration and technical support for our Helsinki office and wider global operations.\nAs IT admin and support specialist your primary focus will be Azure infrastructure, Active Directory / Microsoft Entra ID, Microsoft 365, Intune, identity and access management, endpoint management and infrastructure troubleshooting.\nYou will work closely with ReOrbit's IT Infrastructure, Operations & Support teams to maintain secure, reliable and standardised IT services. End-user support remains an important part of the role, including onboarding and offboarding, device management and support for employees across ReOrbit's locations.\nIt's an exciting chance to join a dynamic start-up, with the opportunity to make a real impact and help ReOrbit reach its goal of pushing the boundaries of space data transfer.\nResponsibilities\nOwn Azure platform architecture, provisioning, governance, and lifecycle management of ReOrbit's infrastructure.\n\nDrive infrastructure automation, including provisioning, configuration management and self-healing systems.\n\nOwn availability, redundancy, failover, backup, disaster recovery, and business continuity planning; lead incident response and root-cause analysis for business infrastructure.\n\nOwn and administer Microsoft Active Directory and Microsoft Entra ID, including users, groups, permissions, Group Policies, identity and access management.\n\nAdminister and support Microsoft 365, including Exchange Online, Outlook, Teams, OneDrive, SharePoint, shared mailboxes, user administration and licensing.\n\nOwn Microsoft Intune and MDM administration, including endpoint enrolment, configuration profiles, compliance policies, application deployment and device lifecycle management.\n\nDeploy and maintain standardised laptop and mobile device configurations.\n\nManage and support Windows Autopilot and zero-touch provisioning for standardised and automated device deployment.\n\nImplement and support SSO and identity integrations, including authentication and application access.\n\nSupport and administer local and cloud infrastructure, including Windows and hybrid server environments.\n\nSupport the implementation of global security policies, processes, standards and IT controls.\n\nOwn employee onboarding and offboarding / joiner-leaver processes, including account provisioning, access management, security requirements, licensing and device provisioning.\n\nProvide hands-on IT support for employees in Helsinki and remote support for other ReOrbit locations.\n\nInstall, configure and troubleshoot laptops, mobile devices, printers, meeting-room equipment and other end-user technology.\n\nManage Windows and IT support tickets through Jira Service Management, ensuring timely resolution, documentation and escalation.\n\nManage hardware inventory, including device setup, repair, replacement, lifecycle management, procurement and vendor coordination.\n\nManage software licences and subscriptions for ReOrbit users and devices.\n\nCoordinate with the global IT team and escalate complex infrastructure, security or service issues when required.\n\nMaintain accurate documentation of IT infrastructure, assets, configurations, procedures and support activities.\n\nSkills and Requirements\nAt least 8 to 10 years of experience in IT administration, infrastructure, cloud services and end-user support.\n\nStrong hands-on experience in the Microsoft ecosystem, particularly Azure, Active Directory / Entra ID, Microsoft 365, and Intune.\n\nSolid understanding of identity and access management, SSO, endpoint security, and cloud/hybrid infrastructure.\n\nGood knowledge of networking fundamentals and infrastructure troubleshooting.\n\nStrong technical troubleshooting and root-cause analysis skills, with the ability to independently resolve complex issues.\n\nExperience working in a multi-site or international IT environment and collaborating with global teams.\n\nStrong communication, documentation, and stakeholder-management skills.\n\nKnowledge of Atlassian Jira Service Management, Assets, Confluence, and ITIL is an advantage.\n\nStrong organisational, documentation, communication and stakeholder-management skills.\n\nGood to have\nAdminister and support Google Workspace services and user accounts where required.\n\nGood to have knowledge to support office network infrastructure and network team on LAN, WAN, Wi-Fi, VPN, DNS and DHCP, and troubleshoot infrastructure and connectivity issues.\n\nWhat does ReOrbit do?\nReOrbit builds the foundation for the next generation of space applications by transforming satellites into truly intelligent, interconnected platforms, defined by software. Our satellite design philosophy revolves around the idea that satellites must network, communicate with each other and thus improve mission efficiency. How can this be achieved? Thanks to a flexible software-first architecture, where all these aspects are dealt with upfront in the mission concept, as integrated functionalities.\nReOrbit’s top-notch team of software engineers and system architects develop in-house software, procure hardware from the best-in-class suppliers, and seamlessly integrate the components to create flexible and secure satellites. Today, we are a rapidly growing company building a very strong multidisciplinary team to support our activities. We are headquartered in Helsinki, Finland with a subsidiaries in Bristol, UK and Bariloche, Argentina.\nWorking at ReOrbit\nAt ReOrbit, we are focused on building a strong team as we believe nothing can be accomplished without innovative, humble and curious minds working together on a common goal. We’re all about fostering an inclusive, dynamic environment where equality and diversity are our strength.\nWe offer\nChallenging but rewarding environment - you will thrive if you are always reflecting on how to make things better. Your ideas will be heard.\n\nAmbitious and supportive network of people, who are motivated to change the space industry, bringing expertise from both classic and new space .\n\nBenefits such as lunch vouchers, events, parties, occupational health care and additional health insurance - but most importantly a possibility to be a part of a unique and diverse team, connected by similar mindset and sense of humor.\n\nWe like to spend time together! You can choose activities whichever is to your liking - runOrbit, climbOrbit; become ping pong or board games champion.\n\nWe support relocation and integration into Finnish society.\n\nJoin us in our journey of building software enabled satellites for secure communications\nand, thus, creating the most compelling in space data flow company of the new space era.\nFor agencies: We do not accept unsolicited CVs for our open vacancies. Any CV sent to our team unsolicited will reserve us the right to pursue a candidate without obligation to the sender. 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