{"id":2687739,"url":"https://alion.io/job/report-an-inc-member-advisor-contact-centre-representative","title":"Member Advisor, Contact Centre Representative","company":{"id":1049847,"name":"Report an Inc","domain":"affinitycu.ca","url":"https://alion.io/company/affinitycu-ca","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saskatoon, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28,"max":null,"currency":"CAD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T08:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-19T07:25:59Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"As a Member Advisor in our Contact Centre, you’ll be the voice of Affinity and provide our members with the ultimate experience. With new technology and evolving member expectations, the banking industry is changing fast. That means we need innovative and engaging employees to take us to the next level. \nWhat you’ll do:\nProvide support for members through a variety of technology-enabled means (such as by phone, web chat, live video)\nProvide financial advice that looks out for the members’ best interest\nComplete transactions while providing outstanding member service\nHelp prevent and solve banking problems for members\nOffer technological solutions through our robust digital banking tools\nWhat you’ll get:\nA fantastic starting wage of $28.48 per hour\nThe training and mentorship you need to be great\nA comprehensive total rewards package including health and dental benefits, a pension plan and health spending account\nCountless opportunities to advance your career within the credit union\nWhat you’ll need:\nPost-secondary diploma or degree in a related field or an equivalent combination of education and experience\nAbility to provide member-centric financial advice and resolutions for a broad range of financial products and services\nExperience with using a broad range of digital channels and devices (such as online services, mobile applications, smartphones, tablets)\nIntermediate knowledge of Affinity Credit Union’s products and services\nAffinity is passionate about enabling others to succeed, which is why we’re committed to providing a remarkable employee experience. Our work environment is co-operative, fast-paced and challenging. With a wide variety of work, an amazing group of colleagues and a fun atmosphere, there’s never a dull moment.","description_format":"text","description_chars":1762,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-10-16T08:08:37Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":22,"reasons":["conf:2","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/report-an-inc-member-advisor-contact-centre-representative","json_url":"https://alion.io/job/report-an-inc-member-advisor-contact-centre-representative.json","meta":{"generated_at":"2026-10-19T10:02:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7132,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1049847},"rest":"https://alion.io/mcp/rest/get_company?id=1049847"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Freport-an-inc-member-advisor-contact-centre-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Freport-an-inc-member-advisor-contact-centre-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Freport-an-inc-member-advisor-contact-centre-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/report-an-inc-member-advisor-contact-centre-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Freport-an-inc-member-advisor-contact-centre-representative"}]}