{"id":1410012,"url":"https://alion.io/job/repurpose-global-account-manager","title":"Account Manager","company":{"id":1842639,"name":"rePurpose Global","domain":"repurpose.global","url":"https://alion.io/company/repurpose-global","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","GE"],"hiring_countries_total":2,"salary":{"min":80000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false}],"status":"closed","first_seen_at":"2026-07-23T21:43:22Z","employer_posted_date":"2026-07-23","last_verified_at":"2026-09-30T01:50:43Z","board_verified":false,"closed_at":"2026-09-30T01:50:43Z","days_open":68,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":68},"description":"About the company\nFounded in 2017, rePurpose Global is the leading Packaging Sustainability & Compliance platform for consumer companies. We enable brands to measure their plastic footprint, recover plastic waste from nature through a global partner network, and streamline compliance across 45+ packaging regulations - all from one platform.\nrePurpose has recovered over 100 million pounds of plastic waste, supported 2,300+ waste workers, and maintains 12 active impact projects worldwide. Our platform helps brands achieve compliance outcomes through advanced data management and regulatory expertise.\nHeadquartered in New York. Learn more at repurpose.global.\nThis position is remote-only for East Coast, US candidates. If you are based in New York City, we ask that you join our hybrid work environment.\nAbout the Role\nThe Account Manager owns commercial outcomes across a large, mixed portfolio of rePurpose Global customers. This is a quota-carrying role responsible for renewals, expansion, and long-term account growth. You will work inside a CS pod alongside Customer Success Managers, partnering closely to develop account plans, surface opportunities, and ensure customers are getting measurable value from the platform. You will also help build the playbook - this function is new, and you will have direct influence over how it operates.\nKey Responsibilities\nRenewals and retention\nOwn the full renewal cycle across a portfolio of 100+ accounts - forecasting accurately, managing risk proactively, and closing on time\nIdentify at-risk accounts early and partner with your pod's CSMs on retention plans before issues escalate\nNegotiate multi-year agreements where appropriate\nExpansion and growth\nCarry an individual quota tied to expansion revenue - upsell, cross-sell, and contract upgrades across your book of business\nPartner with CSMs to develop account plans that map customer goals to rePurpose capabilities and surface expansion opportunities\nManage expansion deal cycles from identification through close, coordinating with Sales where appropriate\nForecast pipeline accurately and maintain clean account data in HubSpot\nCustomer relationships\nServe as a primary commercial point of contact for your portfolio, building trust across multiple stakeholder levels\nConduct regular business reviews that connect customer outcomes to the value rePurpose delivers\nAnticipate customer needs and bring solutions proactively - before issues become escalations\nPlaybook and process building\nHelp define and build the AM function from the ground up - this is a new motion and you will have direct influence over how it operates\nDevelop and iterate on account planning frameworks, renewal playbooks, and expansion triggers in partnership with CS leadership\nSurface patterns across your portfolio to inform team-wide process improvements\nCross-functional partnership\nWork inside a CS pod with CSMs, sharing account context, aligning on customer health, and coordinating on timing for commercial conversations\nBring structured product feedback to Product and Engineering - synthesized across accounts, not escalated one at a time\nCollaborate with Sales on handoffs, expansion deal support, and pipeline coordination\nRequirements\n3+ years in a quota-carrying account management or SaaS sales role, with documented success against renewal and expansion targets\nProven ability to manage a high-volume portfolio independently - organized, self-directed, and doesn't need every process handed to them\nStrong commercial instincts: comfortable with pricing conversations, contract negotiation, and forecasting\nExperience working inside a pod or cross-functional team structure, with a track record of collaborating effectively with CS or delivery counterparts\nComfortable with HubSpot or a comparable CRM - keeps pipeline clean and uses data to prioritize\nAI-forward mindset - actively uses AI tools to manage volume, prioritize accounts, and improve customer interactions\nAdaptable and comfortable in a startup environment with evolving processes, products, and priorities\nNice to have:\nExperience in a high-volume account management environment (100+ accounts) where prioritization and efficiency were critical\nBackground in sustainability, packaging, compliance, or impact-driven businesses\nExperience building or contributing to a new commercial motion or playbook in an early-stage function","description_format":"text","description_chars":4394,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Georgia","iso":"GE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-learning","Waste Management","Environmental Science"],"lifecycle":[{"event":"open","at":"2026-09-28T19:01:32Z"},{"event":"close","at":"2026-09-30T01:50:43Z"}],"liveness":null,"pay":{"stated_usd_annual":90000,"is_top_pay":false},"html_url":"https://alion.io/job/repurpose-global-account-manager","json_url":"https://alion.io/job/repurpose-global-account-manager.json","meta":{"generated_at":"2026-09-30T05:58:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4184,"day_limit":5000,"remaining_today":816,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}