Human Resources Manager
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Role
Serve as the focal point for the overall delivery of all Human Resources services in Kakuma.
Responsibilities
Talent Acquisition
As the designated recruiter for the field office:
Coordinate recruitment of functional, administrative, and support-level staff at the field office for both standard and Just-in-Time recruitments.
Coordinate internal mobility strategies for internally recruited staff.
Serve as the HR panelist for recruitment and support all localized recruitments for national and incentive staff.
Talent Management
Ensure appropriate onboarding and transition processes for all field-based staff.
Coordinate performance management processes for all field-based staff.
Provide support and advisory services to line managers regarding corrective or disciplinary actions.
Manage the exit process for all field-based staff.
Track approved professional development and career pathing objectives for field staff.
Support compensation and benefits strategies by coordinating localized salary surveys at least once every two years and highlighting any challenges in talent retention.
Services and Administration
Directly supervise the field-based HRO to:
Monitor all types of leave and absenteeism daily, weekly, and monthly as appropriate.
Maintain up-to-date records for personnel files, recruitment, leave, training, performance management, benefits, payroll, and timesheets.
Maintain up-to-date recruitment tracker for the County.
Ensure all field-based staff are registered on the payroll, with benefits service providers, and with statutory bodies.
Facilitate all staff trainings.
Ensure proper management of the exit process for all exiting field staff.
Provide the HR Coordinator with regular updates on relevant staff status changes.
Employee Relations
Support staff and supervisors in managing grievances and disputes.
Conduct monthly staff meetings for training and engagement.
HRIS
Maintain all talent acquisition and management processes on Cornerstone.
Manage HRIS data on Workday.
Process incentive staff payroll on Paymaster and provide support on the Integra system.
Reporting
Provide bi-weekly/monthly reports to the HR Coordinator on:
- Personnel files, Recruitment, Leave, Training, Performance management, Benefits, Payroll, Duty of care and Employee relations issues.
Payroll
Submit national staff payroll inputs to Nairobi by the 15th of each month.
Oversee processing of incentive staff payroll by the 20th of each month.
Respond to staff queries regarding pay and benefits.
Safeguarding
Demonstrates a commitment to upholding the highest standards of integrity and professional conduct by preventing any form of abuse, exploitation or harassment. Promotes a safe and respectful environment for clients, colleagues and communities whilst promptly reporting any safeguarding concerns in accordance with IRC policies and procedures.
Qualifications
Bachelor’s degree in Human Resources Management or Business Administration. A Bachelor’s degree in another field with a Postgraduate Diploma in HR Management is also acceptable.
At least 5 years of continuous experience in a similar role, with a minimum of 3 years in a supervisory capacity.
Certified HR practitioner as per the IHRM Act.
Experience with an INGO is an added advantage.
Knowledge and Skills
Good knowledge of national labor laws and statutory requirements (Employment Act, WIBA, OSHA, NITA, RBA, NHIF, NSSF, PAYE).
Understanding of compensation and benefits strategies.
Proficiency in MS Office Suite and payroll systems.
Demonstrated skills in:
Staff supervision
Team building
Organization and time management
Verbal and written communication
Analytical reasoning and conflict resolution
Interpersonal relations and negotiation
Report writing and cultural sensitivity
Demonstrated Ability To:
Work independently and meet tight deadlines.
Operate in a multicultural, multi-ethnic environment.
Manage projects and adapt flexibly to achieve goals.
Work in climatically and logistically challenging environments.
Experience in conflict or post-conflict settings is an added advantage.
Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.