{"id":2053751,"url":"https://alion.io/job/reserv-operations-associate","title":"Operations Associate","company":{"id":1772925,"name":"Reserv","domain":"reserv.com","url":"https://alion.io/company/reserv-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":136000,"period":"year","method":"global_role_seniority_cell","sample_n":2048},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Edge AI","optional":false}],"status":"live","first_seen_at":"2026-10-07T16:54:31Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T04:37:43Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About Reserv\nReserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.\nLocation Requirement\nCandidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States.\nWho you are\nHighly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.\nEmpathetic. You exercise empathy and patience towards everyone you interact with.\nSense of urgency - at all times. That does not mean working at all hours.\nAnti-status quo. You don’t just wish things were done differently, you act on it.\nCommunicative. (we'd love to know what this means to you)\nWhat we need\nAttend and prepare for meetings, circulate the actionable items from these meetings and ensure that the to-dos are completed in a timely manner\nHigh level of involvement and visibility on strategic projects while working on/assisting with business planning efforts, account reviews, and many more high impact initiatives across the company\nOrganising and coordinating all meetings in accordance with all schedules and timezones\nAble to interact with staff at all levels, in a fast-paced environment, remaining flexible, positive, proactive, and efficient\nTake initiative to add value in areas of the business that you are interested in and passionate about\nReview and assist with process documenting\nReview and assist with ensuring SLAs are met both externally and internally\nQualifications\nCII Industry Qualification or Equivalent experience preferred\nExperience in fast pased Operations\n3 - 4 years of experience working in an operations role at a fast-paced tech company\nDelivering on time-sensitive tasks\nExperience in using internal tools and streamlining operations processes\nProven ability to enhance cross-functional efficiency through process improvement\nAbility to execute independently in a changing environment\nStrong prioritisation skills with the ability to pivot as business needs change\nSelf starter who can identify areas for improvement and drive solutions\nCross-functional teamwork experience\nExcellent communication skills and attention to detail\nBenefits\nGenerous health-insurance package with nationwide coverage, vision, & dental\n401(k) retirement plan with employer matching\nCompetitive PTO policy - we want our employees fresh, healthy, happy, and energized!\nGenerous family leave policy after 8 months of continuous work\nWork from anywhere to facilitate your work life balance\nApple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!\nAt Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!","description_format":"text","description_chars":3726,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-07T22:43:11Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/reserv-operations-associate","json_url":"https://alion.io/job/reserv-operations-associate.json","meta":{"generated_at":"2026-10-12T05:29:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8780,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1772925},"rest":"https://alion.io/mcp/rest/get_company?id=1772925"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Freserv-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Freserv-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Freserv-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/reserv-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Freserv-operations-associate"}]}